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App Protection also Locks Managed Playstore

Hello,

 

i want to define a policy where I am locking an app as a Admin using App protection. i don't want user to control that app. problem is when locking an aap  this policy also locks Managed Playstore. any idea.



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  • Hi  

    Thank you for the information.

    When I said if it is working fine, I meant after removing the application control policy, are you able to access the play store or not?

    As you confirmed, it is only happening if the policy in place, so there should be something mentioned in the policy itself which is blocking the play store.

    That's why I asked you for the screenshot. If you don't want to reveal a screenshot of the policy due to the privacy on the community, I'd suggest you open a support case here.

    Please PM me the case number once it is opened.

    Regards,

    Jasmin
    Community Support Engineer | Sophos Support

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