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How to remove strange toolbar from my browser?

I accidentally noticed that some strange toolbar (fuq.com virus) appeared on my web browser. I didn't install it and I don't know where it came from. Maybe you have encountered such a case and know how to remove that fuq.com virus toolbar?

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0 Gowtham Mani over 5 years ago

Hi Thomas Stathus

Can you please share some additional details regarding this (Operating system and the browser)? Is the Home page getting redirected to the reported site or do you have a toolbar added to your browser?

I would suggest you to start with the basic steps.

* Try removing the toolbar manually from the browser- settings?

* Checked your installed applications and see if there are any unknown applications installed recently.

* Try resetting the browser.

Regards,

Gowtham Mani
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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0 Gowtham Mani over 5 years ago

Hi Thomas Stathus

Can you please share some additional details regarding this (Operating system and the browser)? Is the Home page getting redirected to the reported site or do you have a toolbar added to your browser?

I would suggest you to start with the basic steps.

* Try removing the toolbar manually from the browser- settings?

* Checked your installed applications and see if there are any unknown applications installed recently.

* Try resetting the browser.

Regards,

Gowtham Mani
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'This helped me' link.
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0 Thomas Stathus over 5 years ago in reply to Gowtham Mani

Hi Gowtham Mani,

I am using MAC and Safari browser. I am not so good at computers, so I am not sure how to remove. I was trying to search the answer on google and found this removal tutorial but it didn't work for me. Maybe you can suggest any Sophos product for removing that toolbar virus?

Best raegards

Thomas Stathus
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+1 Gowtham Mani over 5 years ago in reply to Thomas Stathus

Hi Thomas Stathus

Thanks for the details, Please check the below KBA and let me know if that helps.

How to remove adware web browser extensions on your Mac

Regards,

Gowtham Mani
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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0 Thomas Stathus over 5 years ago in reply to Gowtham Mani

Gowtham Mani, your tutorial is better and I managed to remove that toolbar. Thank you so much.
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