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Sophos flagging process as Randsomware

We have several applications (console/web/service) that share some code to encrypt/decrypt files. Sophos intermittently flags this as Randsomeware whether it be form the host running the application or the file server. We have tried whitelisting the process names but still do see blocking issues. 

 

Wonding if there is some way to embed some meta data into the processes that Sophos can read and we can whitelist this on our end. Does anyone who if something like this is possible?



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