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Low reputation apps on Android?

On my phone Sophos is showing a ' Malicious App' alert, describing it as Andr/Xgen2-CY in the pre-installed Sound Recorder. Naturally I tried to uninstall the app, but could only manage to 'Force Stop'. I also changed the 'Draw over' and Modify system' setting, deleted storage etc, but still concerned that the warning is still being shown in Sophos, can this be resolved? thanks.

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0 Gowtham Mani over 6 years ago

Hi Andrew Downie,

I would like to know if you wish to whitelist the app or remove it to resolve the alert? Also, can you help me with the details of the app, Maybe a screenshot?

Regards,

Gowtham Mani
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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0 Andrew Downie over 6 years ago in reply to Gowtham Mani

Hello Gowtham,

Having used Sophos for many years, I would be inclined to trust it's definition of the 'Sound recorder' being potentially malicious, so I'm not sure that whitelisting is what is needed, I would prefer removal. It's not much to go on but this is what shows in Settings/Apps. Thanks.
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0 Andrew Downie over 6 years ago in reply to Gowtham Mani

Hello Gowtham,

Having used Sophos for many years, I would be inclined to trust it's definition of the 'Sound recorder' being potentially malicious, so I'm not sure that whitelisting is what is needed, I would prefer removal. It's not much to go on but this is what shows in Settings/Apps. Thanks.
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