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Discussions problem sending mails to gmail

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problem sending mails to gmail

Shay Hanya over 1 year ago

Hi

Most of our customers complain about problem sending emails to gmail mailboxes, last few days.

Any idea why?

Did someone has the same problem?

Thanx

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0 Erick Jan over 1 year ago

Hi Shay,

Thank you for reaching out to Sophos Community.

Upon checking, there were no incidents related to sending emails to Gmail.

Are the Customers still experiencing the Issue?

Kindly try to check the logs for any information that might assist.

Erick Jan
Community Support Engineer | Sophos Technical Support
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0 Shay Hanya over 1 year ago in reply to Erick Jan

Hi

There is still a problem.
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0 Alan Brand over 1 year ago in reply to Shay Hanya

Do they use their own domains by any chance? Let them carefully check their SPF records for validity.
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0 Alan Brand over 1 year ago in reply to Shay Hanya

Do they use their own domains by any chance? Let them carefully check their SPF records for validity.
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