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no Option for disabling welcome E-Mails for access to self service portal

Dear Sophos,

it would be great, if there woulud be an option for disabling welcome emails to new email mailboxes/users. And of course it would be great too, when we were able deciding ourselves sending out welcome emails when enabling self service option globally. A language Option or editor for the welcome emails would also be really nice feature.

We are using SSO/Azure AD for Login to Self Service Portal, hence there is no need for our staff setting up a password. The welcome email just confuses our staff and generates a lot of incidents in our ticketing system.

thx a lot in advance.

Regards

Peter



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  • No  . I use Azure IDP and none of my users are getting welcome emails. If you read the rest of the thread here (scroll up) you’ll understand the issue a bit more.

    This checkbox needs to exist for the “Sophos Central Admin or Federated Credentials” option. That would fix the issue.

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