Anyone had any luck getting bulk email approved?

Am I better off creating tickets when I need it rather than using the request system?

Why do I even have to get approval from Sophos to enable bulk emailing for one of my users? How are they in a position to make a decision on legitimate use?

Parents Reply
  • Hello,

    Ahh, thank you for the clarification, I am sorry I misunderstood your point. As admin are the ones that tell Sophos what email addresses are going to be used to send emails for bulk.

    But yes currently there’s a wait of 72 hours usually less for approving the privileges to the mailboxes you submit for this.

    By automatically approved I meant to say after you do the submission no other step you need to follow, but yes isn't "automatic" in the sense of you select the user and add the privileges that I think is what you are looking for.

    Regards,


     
    Emmanuel (EmmoSophos)
    Community Support Engineer | Sophos Technical Support
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