Sophos Email customers using IP-based mailflow rule connectors must migrate to certificate-based configuration by March 31st. To see if you're affected Click Here.

Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 6 replies
  • Answers 1 answer
  • Subscribers 17 subscribers
  • Views 9887 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Azure AD Sync Issue

Mike Wong

Dear Support,

It's regarding to Azure AD sync configuration. I have followed the instructions and test connected successfully. But it shown failed as below. Please help!



Added tags
[edited by: Raphael Alganes at 9:43 AM (GMT -7) on 29 May 2023]
Parents Reply Children
  • 0 in reply to emmosophos

    Hi GlennSen,

    Thanks your reply.

    Yes, we are currently using on premise sophos mail appliance and would like to upgrade to sophos cloud central mail. This is a test account, but is stuck during the Azure AD sync configuration. Is there any details/logs in sophos central can tell me more details are the Azure AD sync setup problem?

    Thanks!

  • 0 in reply to Mike Wong

    Hi ,

    Thank you for this. To further check this issue that you are facing. I would like you to please run Logz.io to collect the logs. Once collected. Please raise a support case ID and share it with us to further check the issue. Kindly DM us the case ID which you have created for us to help you follow-up with the case. 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
  • 0 in reply to GlennSen

    Hi GlennSen,

    I have successfully added users by using group id for small AD static group (10 users) ONLY, it's failed when using AD dynamic group and big AD static group (1000 users). Is there any limits on number of users, or it's limited to testing account?

    And, is it possible to add users by wildcard syntax, such as (email is *@domain.com) or (user principle name is *@domain.com). Would you please let me know the filer syntax or [regular expression] which can be used in the filer?

    Thanks a lot!

Unfiltered HTML