Sandboxie (Read Only)

Sandboxie Forum (Read Only) Windows 10 1809 / BSOD / The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f

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Windows 10 1809 / BSOD / The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f

Ned Martin over 5 years ago

Sandboxie version 5.28 installed (but was not actively running at the time)

Analysis of the crash dumps by others on the Microsoft forum indicates an issue with the Sandboxie driver.

See my post on the Microsoft forum regarding this: https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/windows-10-1809-bsod-the-computer-has-rebooted/df37b133-8d3c-439e-8fdb-08252ebc3b56?tm=1561794182731

Can anyone here advise?

Thanks!

Parents

0 Barb@Sophos over 5 years ago

Hi Ned,

To report a problem with Sandboxie, please follow the guidelines: (ensure you are running Sandboxie 5.30 o the latest beta)
How to report problems with Sandboxie

Added content:

The devs looked at the dmp and did not see anything pointing directly to Sandboxie, they think this is most likely related to a USB device of sorts (you may want to ensure all of your drivers are up-to-date) . Please do get the latest version of Sandboxie (so your sbie driver will be the latest one out there) and let us know how things go. If needed please provided the above requested info.

Thanks!

Barb@Sophos
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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0 Barb@Sophos over 5 years ago

Hi Ned,

To report a problem with Sandboxie, please follow the guidelines: (ensure you are running Sandboxie 5.30 o the latest beta)
How to report problems with Sandboxie

Added content:

The devs looked at the dmp and did not see anything pointing directly to Sandboxie, they think this is most likely related to a USB device of sorts (you may want to ensure all of your drivers are up-to-date) . Please do get the latest version of Sandboxie (so your sbie driver will be the latest one out there) and let us know how things go. If needed please provided the above requested info.

Thanks!

Barb@Sophos
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

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