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Sandboxie Forum (Read Only) Firefox Quantum: Error messages "Firefox.exe - Entry Point Not Found" followed by "Couldn't load XPCOM"

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Firefox Quantum: Error messages "Firefox.exe - Entry Point Not Found" followed by "Couldn't load XPCOM"

Daniel H over 5 years ago

I am trying to set up a new computer with Windows 10 Home and Sanboxie 5.3. When I try to load Firefox Quantum I get the following 2 error codes:

Any Suggestions? Thanks.

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+1 Barb@Sophos over 5 years ago

Hi Daniel,

Please follow my response from this thread:

https://community.sophos.com/products/sandboxie/f/sandboxie-forum/112835/error-platform-version-66-0-5-is-not-compatible

if the issues persist, please follow the how to report problems link from that post to provide the rest of the needed info in this thread.

Regards,

Barb@Sophos
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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+1 Barb@Sophos over 5 years ago

Hi Daniel,

Please follow my response from this thread:

https://community.sophos.com/products/sandboxie/f/sandboxie-forum/112835/error-platform-version-66-0-5-is-not-compatible

if the issues persist, please follow the how to report problems link from that post to provide the rest of the needed info in this thread.

Regards,

Barb@Sophos
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

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