LATEST UPDATE - September 10th 2019
This is Barb@Invincea (Barb@Sophos in this community).
First, we'd like to explain a bit of what happened with Sandboxie.com and the forums (forums.sandboxie.com -currently offline):
We started experiencing issues with our servers due to a bug that is causing slowness accessing the Sandboxie site, as well as the licensing/activation options. Added to that, we found a security weakness in the software being used for the forums, and out of an abundance of caution, they were taken down for the time being.
In order to keep communication going, we have created this temporary forum within our Sophos Community.
Second, here's the current status of things:
We would like to thank everybody for their patience and understanding. Please, feel free to start a new thread in this forum as needed (Sandboxie v5.30 only).Regards,Barb.-
Can i update to 5.30 without loosing my licence?
Good to know what is going on.
BTW, The link to Sandboxie 5.30 is not working for me (The connection has timed out). Maybe related to the Sandboxie website issues? I noticed that the link is pointing to: https://www.sandboxie.com/DownloadSandboxie
It seems that the entire sandboxie.com domain is unreachable for me.
I upgraded yesterday to version 5.30 (got the install file from a non sandboxie.com website). And now my already registered and activated Sandboxie is de-activated which is due to the unavailability of sandboxie.com domain. I recommend you delay the upgrade until sandboxie.com is available again.
Barb@SophosCommunity Support Engineer | Sophos Technical Support Knowledge Base | @SophosSupport | Sign up for SMS Alerts If a post solves your question use the 'This helped me' link.
I downloaded SandboxieInstall.exe from https://www.sandboxie.com/DownloadSandboxie a few minutes ago, and the EXE i got was identically with version 5.28 from February (i checked it with a MD5 compare tool). The EXE from the post above was version 5.30 from April, so i think you should have a look at the download area within sandboxie.com, so that it also is the newest version 5.30 and not the 5.28 with the Update-Loop-problem.
Also you probably want to add the tip for the XP-users (or for all users of version 5.28 and older), that they can manually edit the sandboxie.INI in path c:\windows, and change the value of "SbieCtrl_NextUpdateCheck" to 2124300600, so that the update question is delayed to 25th April 2037. Otherwise they have to click "Next week" every week, and "Never" always adds the date of 18th April 2019 into the INI and so the Update-Question-Loop is restarting. The conversion between Unix-TimeStamp und readable date can be made for example at www.onlineconversion.com/unix_time.htm
I just downloaded the files and they are for Sandboxie 5.30 , the sha/md5 match the ones posted on our website:
Can you provide some screenshots of what are you seeing, and the exact link you used?
Regarding the steps for XP users, they are on the front page of Sandboxie com, as well as on the first post in this thread. I'll add them to the Downloads section as well. Thanks for the idea!
here i describe you, how i downloaded it:
First, i try to go to https://www.sandboxie.com/DownloadSandboxie , which is not easy since a few days, because i very often have time outs after a while of loading (Statusbar of Firefox shows "TLS handshake with www.sandboxie.com" while loading). When the site has loaded, it shows me the following:
The download links (in red boxes) show me https://www.sandboxie.com/SandboxieInstall.exe, and when i click them...
i got the file, which has MD5-checksum "39cd9e88279d2ffe25cb340be1b6244a", which is from version 5.28 (stored on my harddisk since February).
But i think, you have corrected the wrong file now, because after typing this posting, i made a new download while capturing the last screenshot for this posting, and now the MD5 is "6b13a590f39d7354e04f13706ebb7ef1", which belongs to version 5.30 (All). So this should be okay now i think.
Hi Ralph W,
Glad to hear things are fine now. We did not make any changes, so not sure what could have happened.
Do let us know if you can replicate the issue.
BTW, I added an additional note for XP users in the downloads section. Thanks again for bringing that up!
Greetings all, new member here.
Sandboxie.com is still proving unreachable as I type this. Is the site coming back online or not? I'm somewhat hesitant to install 5.30 until it does.
I have the same problem, Can't register the purchased version.
Have tried it for several hours, unfortunately without success.