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  • DownloadsServers.html: The installer file name is incorrect in the Japanese version.

    大輔 前田
    • Feedback
    • Completed (Minor Issue) on
    • Central Endpoint & Intercept X
    • 1 Comment
    https://docs.sophos.com/central/Customer/help/ja-jp/central/Customer/concepts/DownloadsServers.html In Download and run the Linux Server installer, the file name of the installer is "SophosInstall.sh", but the correct name is "SophosSetup.sh". "SophosInstall...

  • KB-000039161: The English and Japanese versions have different titles.

    大輔 前田
    • Feedback
    • Completed (Content Update) on
    • Central Endpoint & Intercept X
    • 2 Comments
    https://support.sophos.com/support/s/article/KB-000039161 The title of the English version is "Sophos Protection for Linux : List of system requirements and supported platforms", The title of the Japanese version is "Managed Threat Response for Linux...

  • Add date of of product release to the article

    Dean Moncaster
    • Feedback
    • Completed (Minor Issue) on
    • Central Endpoint & Intercept X
    • 1 Comment
    I click to see the latest version of the windows endpoint protection software and it says "Version 10.8.11 VE 3.82.1" This is all well and good but when was that web page last updated? It could be 1996 or 2021. Also you need endpoint protection for...

  • Sophos Central Admin Guide PDF

    Rainier Sanchez
    • Feedback
    • Complete on
    • Central Endpoint & Intercept X
    • 2 Comments
    Hi, Hope we could have an option to download this document as PDF: https://docs.sophos.com/central/Customer/help/en-us/index.html or you could update this one because it's already outdated: https://docs.sophos.com/central/Customer/help/en-us/PDF...

  • Is there a description of how to install a replacement appliance in an XG cluster

    j0hnV
    • Feedback
    • Completed (Minor Issue) on
    • Sophos (XG) Firewall
    • 2 Comments
    There are nice articles and documentation about how to setup HA and transfer licenses etcetera, but what I'm missing is an explanation of how to handle when a replacement for an RMA'd appliance comes in, when the replaced machine had the subscription...

  • Sophos SG to XG migration

    Riaan Janse van Rensburg
    • Feedback
    • Complete on
    • Sophos (XG) Firewall
    • 1 Comment
    I have been using Astaro for a couple of years no issues. I even upgraded to a newer UTM. No issues. It does lack some reporting functionality of XG but it is super stable and has no issues unless you try to run 64-bit kernel. On 32-bit it just works...

  • Typo CIXXDR

    j0hnV
    • Feedback
    • Completed (Minor Issue) on
    • Central Endpoint & Intercept X
    • 1 Comment
    in https://support.sophos.com/support/s/article/KB-000041930?language=en_US In Available Features per license, at the top of the Endpoint table Feature CEP CIXE CIXA CIXXDR

  • CEP automatic migration

    StevenSultana
    • Feedback
    • Completed (Minor Issue) on
    • Central Endpoint & Intercept X
    • 2 Comments
    If a customer has CEP, will they be automatically migrated to CIXE, will they be automatically migrated to CIXA, or will migration only occur upon the next renewal? The conditions/steps are not exactly clear. ( https://support.sophos.com/support/s...

  • Linux installer file name is incorrect.

    大輔 前田
    • Feedback
    • Completed (Content Update) on
    • Central Endpoint & Intercept X
    • 2 Comments
    https://docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/DownloadsServers.html In Download and run the Linux Server installer, the file name of the installer is "SophosInstall.sh", but the correct name is "SophosSetup.sh". "SophosInstall...

  • Sophos Central Server: Automatic Exclusions for SQL 2019

    Prabhu Selvamani
    • Feedback
    • Completed (Minor Issue) on
    • Central Endpoint & Intercept X
    • 2 Comments
    Team, As per Microsoft, below SQL processes are supposed to be excluded. However, from Sophos automatic exclusions we do not see these processes getting excluded under the category of "Process Exclusion". Could you please review the behavior of automatic...
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