KB-000035765 system diagnostics subsystems CSC debug on - Unknown Parameter 'on'

https://support.sophos.com/support/s/article/KB-000035765?language=en_US

you write:

Log in to the SF CLI console (Telnet or SSH).
Choose option 4. Device Console and press enter.
Execute the following command to enable debug mode for the WebProxy subsystem.

console> system diagnostics subsystems WebProxy debug on

console> system diagnostics subsystems
Access-Server IM             MTA            Pktcapd        SSLVPN-RPD
Bwm            IPSEngine      Msyncd         SMTPD          WebProxy
CSC            LoggingDaemon POPIMAPDaemon SSLVPN

When I try to put CSC into debug: the "on" command is unknown to the XG.

18.0 MR5

console> system diagnostics subsystems CSC debug on
% Error: Unknown Parameter 'on'

without "on"
console> system diagnostics subsystems CSC debug
Debug for CSC subsystem is toggled.

same for off:

console> system diagnostics subsystems CSC debug off
% Error: Unknown Parameter 'off'

Also it is unclear what happens here after 1000 lines? Will debug be disabled automatically?

You can increase or decrease the number of lines included in the CTR by executing the following command in the CLI. The ctr-log-lines is set to 1000 by default.

console> system diagnostics ctr-log-lines 1000

LHerzog

Jan Michael Jayme over 3 years ago

Hi LHerzog,

Thanks for providing this correction. I've tested the command for the different subsystems and found that only CSC uses "debug" instead of "debug on/off". We've added a note that the debug should be manually done after generating your CTR. Lastly, We've also included both the minimum and maximum number of log lines for the ctr-log-lines command aside from the default 1000 lines.

Check the article update on: https://support.sophos.com/support/s/article/KB-000035765?language=en_US

Thanks!
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