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  • HA Failover Behavior - With and Without monitored Ports

    philbert
    • Feedback
    • Under Review on
    • Sophos (XG) Firewall
    • 1 Comment
    https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/HighAvailablityStartupGuide/HAConfiguration/HARuntimeConfiguration/index.html#monitoring-ports Please describe the intended HA behavior (active-passive) if there are no monitored...

  • Add KB for Error Message "HA could not be enabled" in HA Setup

    philbert
    • Feedback
    • Completed (Content Update) on
    • Sophos (XG) Firewall
    • 5 Comments
    Problem: While configure the Primary Device in HA (active-passiv) you will get the non descritive Error "HA could not be enabled" if the HA Link is not up or the Peer Device is not reachable. What To Do: - Verify HA Interface Link is UP and Peer...

  • HA requirements -HA interface must be UP and Peer Device must be reachable

    philbert
    • Feedback
    • Under Review on
    • Sophos (XG) Firewall
    • 1 Comment
    https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/HighAvailablityStartupGuide/AboutHA/HAPrerequisitesStartupGuide/index.html#networking-and-access-policy Please add the following point: HA interface must be UP and Peer...

  • Bypass Exchange Online Protection in Microsoft 365

    Arash Zangeneh2
    • Feedback
    • Completed (Content Update) on
    • Sophos Email
    • 2 Comments
    Hi Regarding: https://docs.sophos.com/central/customer/help/en-us/ManageYourProducts/EmailSecurity/SophosGateway/ExternalServices/ConfigureM365/index.html#add-mailboxes When setting up the transport rule: Do the following: Set the spam confidence...

  • Sophos Material Books

    dwee
    • Feedback
    • Under Review on
    • Sophos (XG) Firewall
    • 0 Comments
    I wonder why Sophos doesn't make books or materials for certifications such as Cisco, Fortinet, Palo Alto, etc. Thank you.

  • Add information on how to deploy

    Jayson Rogen
    • Feedback
    • Under Review on
    • Sophos Email
    • 1 Comment
    Currently, there is information on how to download the Mac info and Windows info, with Microsoft links that don't match up with the provided downloads. It would be better to have more details on if the XML file, which is the Mac download, should be installed...

  • KB-000042455: Sophos Firewall: How to fix problems with enabling HA - Add reminder to check HA Interface Link Status

    philbert
    • Feedback
    • Not Planned on
    • Sophos (XG) Firewall
    • 3 Comments
    https://support.sophos.com/support/s/article/KB-000042455 Please add the following at "What To Do" - Check HA Interface if Link Status is up after enabling HA, otherwise check Cabling (Swap RX/TX on direct fiber connection between devices)

  • SFOS: Add notice to documentation, that Active Directory Group Nesting is unsupported

    LHerzog
    • Feedback
    • Completed (Content Update) on
    • Sophos (XG) Firewall
    • 2 Comments
    Please add to the documentation (all SFOS Versions) that nested / staggered Active Directory Groups (Group in a Group) are unsupported. This is currently unmentioned. Here: https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp...

  • Document for SF VPN to Cisco ASA leaves out some information

    DavidSain
    • Feedback
    • Completed (Content Update) on
    • Sophos (XG) Firewall
    • 3 Comments
    Reference article: Sophos Firewall: Set up IPSec between the firewall and Cisco ASA The article doesn't describe how to setup the profile as compared to what Cisco shows in their product. For example, this policy crypto ikev2 policy 1 encryption...

  • Reset to factory settings - change Text for Option 4

    LHerzog
    • Feedback
    • Under Review on
    • Sophos (XG) Firewall
    • 3 Comments
    https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/CommandLineHelp/HiddenResetmenu/index.html please update that text from: before: To reset the administrator password to the default password, choose option 4. This option...
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