KB-000042455: Sophos Firewall: How to fix problems with enabling HA - Add reminder to check HA Interface Link Status

https://support.sophos.com/support/s/article/KB-000042455

Please add the following at "What To Do"

- Check HA Interface if Link Status is up after enabling HA, otherwise check Cabling (Swap RX/TX on direct fiber connection between devices)

philbert

DominicRemigio over 1 year ago

We cannot include these points because it is only for the specific log lines explained in the article for SURF.
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Rodim Suarez over 1 year ago

Hi philbert,

Thank you for your feedback. We are looking into this and update the KBA as needed.
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philbert over 1 year ago

Maybe also add the following at "Log Lines Explained"

3) HA devices can't communicate (HA Interface has not link)
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