• Update Documentation on MDR Partner Settings

    • Feedback
    • Completed (Minor Issue) on
    • Central Endpoint & Intercept X
    • 2 Comments
    Please update this page MDR settings - Sophos Central Partner To include documentation on the setting " Enable Live Response for all customers"
  • Update KB-000036047 with the correct information

    • Feedback
    • Completed (Content Update) on
    • Central Endpoint & Intercept X
    • 2 Comments
    1. Remote assistance is no longer located in " Account Details " it can instead be found in "Support Settings" 2. The unique ID for Sophos Central is not on the About page but instead is also on the "Support Settings" page.
  • My guide will be better

    • Feedback
    • Under Review on
    • Sophos (XG) Firewall
    • 0 Comments
    Hi, I have just confiuged HA as a networking layman an I think my guide will be better....just saying. I will post it via support once I have it in final draft
  • More useful Download area for Firmware and updates

    • Feedback
    • Completed (Minor Issue) on
    • Central Endpoint & Intercept X
    • 1 Comment
    Why is there no simple way to download the latest firmware for CS110 switch?!? It won't connect to Sophos Central because the Firmware is out of date, yet I cannot easily just find where to download it.
  • Indicate progress when importing settings

    • Feedback
    • Under Review on
    • Sophos (XG) Firewall
    • 2 Comments
    Please implement some sort of progress indication when importing configuration(!). Just displaying a note saying that it will take long, is not very helpful. (This would generally be nice to have, e.g. when updating firmware) There is a note that pops...
  • https://support.sophos.com/support/s/article/KB-000035856?language=en_US#Mozilla-Firefo

    • Feedback
    • Completed (Content Update) on
    • Sophos (XG) Firewall
    • 2 Comments
    Is this still the way to go? Its from 2019 And what about Edge which isnt mentioned hier at all.
  • Update Documentation for VPN Export

    • Feedback
    • Completed (Content Update) on
    • Sophos (XG) Firewall
    • 1 Comment
    On this page: IPsec (remote access) settings - Sophos Firewall Downloading and resetting the configuration To download the configuration files ( .scx and .tgb ), click Export connection . To revert to the factory configuration for IPsec remote...
  • This document does not follow the Google Flow

    • Feedback
    • Completed (Content Update) on
    • Sophos Email
    • 1 Comment
    In this KB https://doc.sophos.com/central/Customer/help/en-us/ManageYourProducts/EmailSecurity/SophosGateway/ExternalServices/ConfigureGoogle/index.html#create-an-inbound-gateway-in-google-workspace To configure this setting, do as follows: Sign...
  • Very important information is missing

    • Feedback
    • Completed (Content Update) on
    • Sophos (XG) Firewall
    • 2 Comments
    Hi Team in the following article is a very important information missing: If you restore the backup, this configuration is lost! This is also for every other CLI command, which needs to be executed on both appliances. https://doc.sophos.com/nsg/sophos...