Completed (Content Update)

Difficulty in searching for information

I search for xg user role and it returns rules.  I search for admin role and it only returns central articles.

very disappointing since Fortinet, Watchguard, Sonicwall and even Cisco/Meraki search and documentation is far superior.

product maturity issues?  Not sure but it really is frustrating to have a simple question to answer and after spending 30mins, I still don’t have the answer

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  • Sorry to sound so crass in my description, but it came out as a moment of frustration after looking for something numerous times thru the search and never finding it.  i'll take a deep breath before posting next time...  Eventually was able to resolve my issue by spending another 20-30mins searching and running across an article (not on sophos site) about profiles, which lead me to my answer.