freeze/thaw VSS failures when Sophos AV is utilized

Hi Everyone,

The reported issue (WINEP-8974) is being worked by development and we are awaiting an update from Mircosoft on this. We will be updating this thread with further developments.

Hi is there a time period where the problem will be fixed?

Because this thread is open a very long time now.

Hi Everyone,

I completely understand that this issue is open for quite some time. Microsoft is now working to release a fix and back-port the fix to Windows Server 2016. In addition to the fix from Microsoft, we have developed and are currently testing a workaround for the Sophos Central Server Protection product that will enable affected customers to configure the Sophos Health Service polling interval via a registry key, thus avoiding the conflict. We will provide a further update when we have confirmed dates for both the Microsoft and Sophos releases.

Hi Everyone,

I completely understand that this issue is open for quite some time. Microsoft is now working to release a fix and back-port the fix to Windows Server 2016. In addition to the fix from Microsoft, we have developed and are currently testing a workaround for the Sophos Central Server Protection product that will enable affected customers to configure the Sophos Health Service polling interval via a registry key, thus avoiding the conflict. We will provide a further update when we have confirmed dates for both the Microsoft and Sophos releases.