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RMS uninstall fails when trying to reinstall a windows 7 client

Daniel Gebler

Hello Guys,

 

I fixed this once with copying files from a healthy client, but simply can't remember how I did it.

 

When trying to re-install Sophos on a client, it complains about RMS still being present, but msiexec /x fails, and the installer itself cannot get rid of some stuck things.

What I did now - copied a cache folder from a working client to this machine, still no luck, I know that where I managed to resolve it, some other copying was required...

Any quick tips?

The temp folder has a file MSI...LOG with error: 1723 DLL is missing...

 

Thanks,

DanZi

 

Action start 11:21:57: ScheduleSetPermissions.Rollback_x64.A42953EB_3852_4E7A_82AB_8C060787C9A7.

CustomAction ScheduleSetPermissions.Rollback_x64.A42953EB_3852_4E7A_82AB_8C060787C9A7 returned actual error code 1157 (note this may not be 100% accurate if translation happened inside sandbox)

MSI (s) (CC:40) [11:21:57:616]: Product: Sophos Remote Management System -- Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. Action ScheduleSetPermissions.Rollback_x64.A42953EB_3852_4E7A_82AB_8C060787C9A7, entry: SchedulePermissionsRollback, library: C:\WINDOWS\Installer\MSI8171.tmp

 

Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. Action ScheduleSetPermissions.Rollback_x64.A42953EB_3852_4E7A_82AB_8C060787C9A7, entry: SchedulePermissionsRollback, library: C:\WINDOWS\Installer\MSI8171.tmp

Action ended 11:21:57: ScheduleSetPermissions.Rollback_x64.A42953EB_3852_4E7A_82AB_8C060787C9A7. Return value 3.

Action ended 11:21:57: INSTALL. Return value 3.

MSI (s) (CC:40) [11:21:57:624]: Windows Installer removed the product. Product Name: Sophos Remote Management System. Product Version: 4.1.1. Product Language: 1033. Manufacturer: Sophos Limited. Removal success or error status: 1603.



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  • 0 in reply to Shweta

    Hi Shweta,
     
     mrinit.conf is present in the cache - although the cache itself should not be there, since neither of the components are installed at this point.

    This is the verbose log trying to install RMS with msiexec /i.

    Many thanks,

    Daniel

     

    === Verbose logging started: 10/10/2019 16:21:55 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\WINDOWS\system32\msiexec.exe ===
    MSI (c) (CC:A0) [16:21:55:546]: Resetting cached policy values
    MSI (c) (CC:A0) [16:21:55:546]: Machine policy value 'Debug' is 0
    MSI (c) (CC:A0) [16:21:55:546]: ******* RunEngine:
    ******* Product: Sophos Remote Management System.msi
    ******* Action:
    ******* CommandLine: **********
    MSI (c) (CC:A0) [16:21:55:547]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (CC:A0) [16:21:55:547]: Grabbed execution mutex.
    MSI (c) (CC:A0) [16:21:55:619]: Cloaking enabled.
    MSI (c) (CC:A0) [16:21:55:619]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (CC:A0) [16:21:55:625]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (CC:D0) [16:21:55:633]: Running installation inside multi-package transaction C:\ProgramData\Sophos\AutoUpdate\Cache\rms\Sophos Remote Management System.msi
    MSI (s) (CC:D0) [16:21:55:633]: Grabbed execution mutex.
    MSI (s) (CC:80) [16:21:55:636]: Resetting cached policy values
    MSI (s) (CC:80) [16:21:55:636]: Machine policy value 'Debug' is 0
    MSI (s) (CC:80) [16:21:55:636]: ******* RunEngine:
    ******* Product: C:\ProgramData\Sophos\AutoUpdate\Cache\rms\Sophos Remote Management System.msi
    ******* Action:
    ******* CommandLine: **********
    MSI (s) (CC:80) [16:21:55:636]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (CC:80) [16:21:55:659]: SRSetRestorePoint skipped for this transaction.
    MSI (s) (CC:80) [16:21:55:661]: End dialog not enabled
    MSI (s) (CC:80) [16:21:55:661]: Original package ==> C:\ProgramData\Sophos\AutoUpdate\Cache\rms\Sophos Remote Management System.msi
    MSI (s) (CC:80) [16:21:55:661]: Package we're running from ==> C:\WINDOWS\Installer\292e4.msi
    MSI (s) (CC:80) [16:21:55:661]: APPCOMPAT: Uninstall Flags override found.
    MSI (s) (CC:80) [16:21:55:662]: APPCOMPAT: Uninstall VersionNT override found.
    MSI (s) (CC:80) [16:21:55:662]: APPCOMPAT: Uninstall ServicePackLevel override found.
    MSI (s) (CC:80) [16:21:55:662]: APPCOMPAT: looking for appcompat database entry with ProductCode '{FED1005D-CBC8-45D5-A288-FFC7BB304121}'.
    MSI (s) (CC:80) [16:21:55:662]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (CC:80) [16:21:55:665]: MSCOREE not loaded loading copy from system32
    MSI (s) (CC:80) [16:21:55:669]: Machine policy value 'DisablePatch' is 0
    MSI (s) (CC:80) [16:21:55:669]: Machine policy value 'AllowLockdownPatch' is 0
    MSI (s) (CC:80) [16:21:55:669]: Machine policy value 'DisableLUAPatching' is 1
    MSI (s) (CC:80) [16:21:55:669]: Machine policy value 'DisableFlyWeightPatching' is 0
    MSI (s) (CC:80) [16:21:55:669]: APPCOMPAT: looking for appcompat database entry with ProductCode '{FED1005D-CBC8-45D5-A288-FFC7BB304121}'.
    MSI (s) (CC:80) [16:21:55:669]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (CC:80) [16:21:55:670]: Transforms are not secure.
    MSI (s) (CC:80) [16:21:55:670]: Note: 1: 2205 2: 3: Control
    MSI (s) (CC:80) [16:21:55:670]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\WINDOWS\InstallLogs\rms.log'.
    MSI (s) (CC:80) [16:21:55:670]: Command Line: CURRENTDIRECTORY=C:\ProgramData\Sophos\AutoUpdate\Cache\rms CLIENTUILEVEL=3 CLIENTPROCESSID=8652
    MSI (s) (CC:80) [16:21:55:670]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{65A94DAE-FA16-4F36-829D-1B1B5C1A7781}'.
    MSI (s) (CC:80) [16:21:55:670]: Product Code passed to Engine.Initialize: '{FED1005D-CBC8-45D5-A288-FFC7BB304121}'
    MSI (s) (CC:80) [16:21:55:670]: Product Code from property table before transforms: '{FED1005D-CBC8-45D5-A288-FFC7BB304121}'
    MSI (s) (CC:80) [16:21:55:670]: Product Code from property table after transforms: '{FED1005D-CBC8-45D5-A288-FFC7BB304121}'
    MSI (s) (CC:80) [16:21:55:670]: Product registered: entering maintenance mode
    MSI (s) (CC:80) [16:21:55:670]: Determined that existing product (either this product or the product being upgraded with a patch) is installed per-machine.
    MSI (s) (CC:80) [16:21:55:670]: PROPERTY CHANGE: Adding ALLUSERS property. Its value is '1'.
    MSI (s) (CC:80) [16:21:55:670]: Product {FED1005D-CBC8-45D5-A288-FFC7BB304121} is admin assigned: LocalSystem owns the publish key.
    MSI (s) (CC:80) [16:21:55:670]: Product {FED1005D-CBC8-45D5-A288-FFC7BB304121} is managed.
    MSI (s) (CC:80) [16:21:55:670]: MSI_LUA: Credential prompt not required, user is an admin
    MSI (s) (CC:80) [16:21:55:670]: PROPERTY CHANGE: Adding ProductState property. Its value is '5'.
    MSI (s) (CC:80) [16:21:55:670]: PROPERTY CHANGE: Adding ProductToBeRegistered property. Its value is '1'.
    MSI (s) (CC:80) [16:21:55:670]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
    MSI (s) (CC:80) [16:21:55:671]: Entering CMsiConfigurationManager::SetLastUsedSource.
    MSI (s) (CC:80) [16:21:55:671]: Specifed source is already in a list.
    MSI (s) (CC:80) [16:21:55:671]: User policy value 'SearchOrder' is 'nmu'
    MSI (s) (CC:80) [16:21:55:671]: Machine policy value 'DisableBrowse' is 0
    MSI (s) (CC:80) [16:21:55:671]: Machine policy value 'AllowLockdownBrowse' is 0
    MSI (s) (CC:80) [16:21:55:671]: Adding new sources is allowed.
    MSI (s) (CC:80) [16:21:55:671]: Package name retrieved from configuration data: 'Sophos Remote Management System.msi'
    MSI (s) (CC:80) [16:21:55:672]: Note: 1: 2262 2: AdminProperties 3: -2147287038
    MSI (s) (CC:80) [16:21:55:672]: Machine policy value 'DisableMsi' is 0
    MSI (s) (CC:80) [16:21:55:672]: Machine policy value 'AlwaysInstallElevated' is 0
    MSI (s) (CC:80) [16:21:55:672]: User policy value 'AlwaysInstallElevated' is 0
    MSI (s) (CC:80) [16:21:55:672]: Product {FED1005D-CBC8-45D5-A288-FFC7BB304121} is admin assigned: LocalSystem owns the publish key.
    MSI (s) (CC:80) [16:21:55:672]: Product {FED1005D-CBC8-45D5-A288-FFC7BB304121} is managed.
    MSI (s) (CC:80) [16:21:55:672]: Running product '{FED1005D-CBC8-45D5-A288-FFC7BB304121}' with elevated privileges: Product is assigned.
    MSI (s) (CC:80) [16:21:55:673]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\ProgramData\Sophos\AutoUpdate\Cache\rms'.
    MSI (s) (CC:80) [16:21:55:673]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.
    MSI (s) (CC:80) [16:21:55:673]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '8652'.
    MSI (s) (CC:80) [16:21:55:673]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0
    MSI (s) (CC:80) [16:21:55:673]: RESTART MANAGER: Disabled by MSIRESTARTMANAGERCONTROL property; Windows Installer will use the built-in FilesInUse functionality.
    MSI (s) (CC:80) [16:21:55:673]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'.
    MSI (s) (CC:80) [16:21:55:673]: TRANSFORMS property is now:
    MSI (s) (CC:80) [16:21:55:673]: PROPERTY CHANGE: Adding PRODUCTLANGUAGE property. Its value is '1033'.
    MSI (s) (CC:80) [16:21:55:673]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
    MSI (s) (CC:80) [16:21:55:675]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\AppData\Roaming
    MSI (s) (CC:80) [16:21:55:676]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Favorites
    MSI (s) (CC:80) [16:21:55:677]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts
    MSI (s) (CC:80) [16:21:55:678]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Documents
    MSI (s) (CC:80) [16:21:55:680]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
    MSI (s) (CC:80) [16:21:55:681]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent
    MSI (s) (CC:80) [16:21:55:682]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\SendTo
    MSI (s) (CC:80) [16:21:55:683]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Templates
    MSI (s) (CC:80) [16:21:55:683]: SHELL32::SHGetFolderPath returned: C:\ProgramData
    MSI (s) (CC:80) [16:21:55:684]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\AppData\Local
    MSI (s) (CC:80) [16:21:55:685]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Pictures
    MSI (s) (CC:80) [16:21:55:687]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (s) (CC:80) [16:21:55:688]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (s) (CC:80) [16:21:55:689]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
    MSI (s) (CC:80) [16:21:55:690]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
    MSI (s) (CC:80) [16:21:55:691]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
    MSI (s) (CC:80) [16:21:55:693]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (s) (CC:80) [16:21:55:694]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (s) (CC:80) [16:21:55:695]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
    MSI (s) (CC:80) [16:21:55:697]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu
    MSI (s) (CC:80) [16:21:55:698]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Desktop
    MSI (s) (CC:80) [16:21:55:699]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
    MSI (s) (CC:80) [16:21:55:699]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts
    MSI (s) (CC:80) [16:21:55:700]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 20
    MSI (s) (CC:80) [16:21:55:705]: MSI_LUA: Setting AdminUser property to 1 because the product is already installed managed and per-machine
    MSI (s) (CC:80) [16:21:55:705]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
    MSI (s) (CC:80) [16:21:55:705]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
    MSI (s) (CC:80) [16:21:55:705]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
    MSI (s) (CC:80) [16:21:55:705]: PROPERTY CHANGE: Adding USERNAME property. Its value is '<user>'.
    MSI (s) (CC:80) [16:21:55:705]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is '<user>'.
    MSI (s) (CC:80) [16:21:55:705]: PROPERTY CHANGE: Adding Installed property. Its value is '00:00:00'.
    MSI (s) (CC:80) [16:21:55:705]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\WINDOWS\Installer\292e4.msi'.
    MSI (s) (CC:80) [16:21:55:705]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\ProgramData\Sophos\AutoUpdate\Cache\rms\Sophos Remote Management System.msi'.
    MSI (s) (CC:80) [16:21:55:705]: Machine policy value 'MsiDisableEmbeddedUI' is 0
    MSI (s) (CC:80) [16:21:55:705]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install
    MSI (s) (CC:80) [16:21:55:705]: Note: 1: 2205 2: 3: PatchPackage
    MSI (s) (CC:80) [16:21:55:705]: Machine policy value 'DisableRollback' is 0
    MSI (s) (CC:80) [16:21:55:705]: User policy value 'DisableRollback' is 0
    MSI (s) (CC:80) [16:21:55:705]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.
    MSI (s) (CC:80) [16:21:55:705]: Note: 1: 2262 2: Font 3: -2147287038
    === Logging started: 10/10/2019 16:21:55 ===
    MSI (s) (CC:80) [16:21:55:706]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
    MSI (s) (CC:80) [16:21:55:706]: Doing action: INSTALL
    Action start 16:21:55: INSTALL.
    MSI (s) (CC:80) [16:21:55:706]: Running ExecuteSequence
    MSI (s) (CC:80) [16:21:55:706]: Doing action: AppSearch
    Action start 16:21:55: AppSearch.
    MSI (s) (CC:80) [16:21:55:707]: Note: 1: 2262 2: Signature 3: -2147287038
    MSI (s) (CC:80) [16:21:55:707]: Note: 1: 2262 2: CompLocator 3: -2147287038
    MSI (s) (CC:80) [16:21:55:707]: WIN64DUALFOLDERS: 'C:\Program Files (x86)\' will substitute 17 characters in 'C:\Program Files\Internet Explorer\IEXPLORE.EXE' folder path. (mask argument = 0, the folder pair's iSwapAttrib member = 0).
    MSI (s) (CC:80) [16:21:55:707]: PROPERTY CHANGE: Modifying IEXPLORER property. Its current value is 'iexplore.exe'. Its new value: 'C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE'.
    MSI (s) (CC:80) [16:21:55:707]: Note: 1: 2262 2: Signature 3: -2147287038
    MSI (s) (CC:80) [16:21:55:707]: Note: 1: 2262 2: CompLocator 3: -2147287038
    MSI (s) (CC:80) [16:21:55:707]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Sophos\EE\Management Tools\Management Service\Private 3: 2
    MSI (s) (CC:80) [16:21:55:707]: Note: 1: 2262 2: IniLocator 3: -2147287038
    MSI (s) (CC:80) [16:21:55:708]: Note: 1: 2262 2: Signature 3: -2147287038
    MSI (s) (CC:80) [16:21:55:708]: Note: 1: 2262 2: CompLocator 3: -2147287038
    MSI (s) (CC:80) [16:21:55:708]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\Software\Sophos\Messaging System\Router 3: 2
    MSI (s) (CC:80) [16:21:55:708]: Note: 1: 2262 2: IniLocator 3: -2147287038
    MSI (s) (CC:80) [16:21:55:708]: Note: 1: 2262 2: Signature 3: -2147287038
    MSI (s) (CC:80) [16:21:55:708]: Note: 1: 2262 2: CompLocator 3: -2147287038
    MSI (s) (CC:80) [16:21:55:708]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\Software\Sophos\Messaging System\Router 3: 2
    MSI (s) (CC:80) [16:21:55:708]: Note: 1: 2262 2: IniLocator 3: -2147287038
    MSI (s) (CC:80) [16:21:55:708]: Skipping action: ResetINSTALLDIR.AB2CCA78_E31E_4758_9EB0_BF5664C2EECF (condition is false)
    MSI (s) (CC:80) [16:21:55:708]: Skipping action: ResetINSTALLDIR.A42953EB_3852_4E7A_82AB_8C060787C9A7 (condition is false)
    MSI (s) (CC:80) [16:21:55:708]: Skipping action: ResetSOPHOS.A42953EB_3852_4E7A_82AB_8C060787C9A7 (condition is false)
    MSI (s) (CC:80) [16:21:55:708]: Doing action: LaunchConditions
    Action ended 16:21:55: AppSearch. Return value 1.
    Action start 16:21:55: LaunchConditions.
    MSI (s) (CC:80) [16:21:55:709]: Doing action: FindRelatedProducts
    Action ended 16:21:55: LaunchConditions. Return value 1.
    MSI (s) (CC:80) [16:21:55:709]: Skipping FindRelatedProducts action: not run in maintenance mode
    Action start 16:21:55: FindRelatedProducts.
    MSI (s) (CC:80) [16:21:55:709]: Skipping action: CCPSearch (condition is false)
    MSI (s) (CC:80) [16:21:55:709]: Skipping action: RMCCPSearch (condition is false)
    MSI (s) (CC:80) [16:21:55:709]: Doing action: ValidateProductID
    Action ended 16:21:55: FindRelatedProducts. Return value 0.
    Action start 16:21:55: ValidateProductID.
    MSI (s) (CC:80) [16:21:55:709]: Doing action: setUserProfileNT
    Action ended 16:21:55: ValidateProductID. Return value 1.
    MSI (s) (CC:80) [16:21:55:710]: PROPERTY CHANGE: Adding USERPROFILE property. Its value is 'C:\Users\Default'.
    Action start 16:21:55: setUserProfileNT.
    MSI (s) (CC:80) [16:21:55:710]: Skipping action: SetALLUSERSPROFILENT (condition is false)
    MSI (s) (CC:80) [16:21:55:710]: Doing action: setALLUSERSPROFILE2K
    Action ended 16:21:55: setUserProfileNT. Return value 1.
    MSI (s) (CC:80) [16:21:55:710]: PROPERTY CHANGE: Adding ALLUSERSPROFILE property. Its value is 'C:\ProgramData'.
    Action start 16:21:55: setALLUSERSPROFILE2K.
    MSI (s) (CC:80) [16:21:55:710]: Skipping action: SetAllUsersProfileNT (condition is false)
    MSI (s) (CC:80) [16:21:55:710]: Doing action: setAllUsersProfile2K
    Action ended 16:21:55: setALLUSERSPROFILE2K. Return value 1.
    Action start 16:21:55: setAllUsersProfile2K.
    MSI (s) (CC:80) [16:21:55:711]: Doing action: CostInitialize
    Action ended 16:21:55: setAllUsersProfile2K. Return value 1.
    MSI (s) (CC:80) [16:21:55:711]: Machine policy value 'MaxPatchCacheSize' is 10
    MSI (s) (CC:80) [16:21:55:713]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'.
    MSI (s) (CC:80) [16:21:55:713]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.
    MSI (s) (CC:80) [16:21:55:714]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:714]: Note: 1: 2205 2: 3: PatchPackage
    MSI (s) (CC:80) [16:21:55:714]: Note: 1: 2205 2: 3: MsiPatchHeaders
    MSI (s) (CC:80) [16:21:55:714]: Note: 1: 2205 2: 3: __MsiPatchFileList
    MSI (s) (CC:80) [16:21:55:714]: Note: 1: 2205 2: 3: PatchPackage
    MSI (s) (CC:80) [16:21:55:714]: Note: 1: 2228 2: 3: PatchPackage 4: SELECT `DiskId`, `PatchId`, `LastSequence` FROM `Media`, `PatchPackage` WHERE `Media`.`DiskId`=`PatchPackage`.`Media_` ORDER BY `DiskId`
    MSI (s) (CC:80) [16:21:55:714]: Note: 1: 2205 2: 3: Patch
    Action start 16:21:55: CostInitialize.
    MSI (s) (CC:80) [16:21:55:714]: Doing action: FileCost
    Action ended 16:21:55: CostInitialize. Return value 1.
    MSI (s) (CC:80) [16:21:55:715]: Note: 1: 2262 2: MsiAssembly 3: -2147287038
    MSI (s) (CC:80) [16:21:55:715]: Note: 1: 2262 2: DuplicateFile 3: -2147287038
    MSI (s) (CC:80) [16:21:55:715]: Note: 1: 2262 2: Class 3: -2147287038
    MSI (s) (CC:80) [16:21:55:715]: Note: 1: 2262 2: Extension 3: -2147287038
    MSI (s) (CC:80) [16:21:55:715]: Note: 1: 2262 2: TypeLib 3: -2147287038
    MSI (s) (CC:80) [16:21:55:715]: Note: 1: 2262 2: IniFile 3: -2147287038
    MSI (s) (CC:80) [16:21:55:715]: Note: 1: 2262 2: ReserveCost 3: -2147287038
    Action start 16:21:55: FileCost.
    MSI (s) (CC:80) [16:21:55:715]: Doing action: IsolateComponents
    Action ended 16:21:55: FileCost. Return value 1.
    MSI (s) (CC:80) [16:21:55:716]: Note: 1: 2262 2: BindImage 3: -2147287038
    MSI (s) (CC:80) [16:21:55:716]: Note: 1: 2262 2: IsolatedComponent 3: -2147287038
    MSI (s) (CC:80) [16:21:55:716]: Note: 1: 2205 2: 3: Patch
    Action start 16:21:55: IsolateComponents.
    MSI (s) (CC:80) [16:21:55:716]: Doing action: CostFinalize
    Action ended 16:21:55: IsolateComponents. Return value 1.
    MSI (s) (CC:80) [16:21:55:716]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.
    MSI (s) (CC:80) [16:21:55:716]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.
    MSI (s) (CC:80) [16:21:55:716]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.
    MSI (s) (CC:80) [16:21:55:716]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.
    MSI (s) (CC:80) [16:21:55:716]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.
    MSI (s) (CC:80) [16:21:55:717]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'C:\Program Files (x86)\Sophos\Remote Management System'.
    MSI (s) (CC:80) [16:21:55:717]: PROPERTY CHANGE: Adding RMSINSTALLDIR property. Its value is 'C:\Program Files (x86)\Sophos\Remote Management System'.
    MSI (s) (CC:80) [16:21:55:719]: PROPERTY CHANGE: Adding NETWORKREPORT_NEW property. Its value is 'C:\ProgramData\Sophos\Remote Management System\3\Router\NetworkReport'.
    MSI (s) (CC:80) [16:21:55:719]: PROPERTY CHANGE: Modifying CommonAppDataFolder property. Its current value is 'C:\ProgramData\'. Its new value: 'C:\ProgramData'.
    MSI (s) (CC:80) [16:21:55:719]: PROPERTY CHANGE: Adding APPDATA_SOPHOS.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\ProgramData\Sophos'.
    MSI (s) (CC:80) [16:21:55:719]: PROPERTY CHANGE: Adding APPDATA_RMS.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\ProgramData\Sophos\Remote Management System'.
    MSI (s) (CC:80) [16:21:55:719]: PROPERTY CHANGE: Adding APPDATA_RMS_3 property. Its value is 'C:\ProgramData\Sophos\Remote Management System\3'.
    MSI (s) (CC:80) [16:21:55:719]: PROPERTY CHANGE: Adding AGENT_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\ProgramData\Sophos\Remote Management System\3\Agent'.
    MSI (s) (CC:80) [16:21:55:719]: PROPERTY CHANGE: Adding ADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage'.
    MSI (s) (CC:80) [16:21:55:719]: PROPERTY CHANGE: Adding ALCADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\ALC'.
    MSI (s) (CC:80) [16:21:55:719]: PROPERTY CHANGE: Adding NACADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\NAC'.
    MSI (s) (CC:80) [16:21:55:720]: PROPERTY CHANGE: Adding SAVADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\SAV'.
    MSI (s) (CC:80) [16:21:55:720]: PROPERTY CHANGE: Adding SCFADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\SCF'.
    MSI (s) (CC:80) [16:21:55:720]: PROPERTY CHANGE: Adding SUMADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\SDDM'.
    MSI (s) (CC:80) [16:21:55:720]: PROPERTY CHANGE: Adding ALOGS_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\ProgramData\Sophos\Remote Management System\3\Agent\Logs'.
    MSI (s) (CC:80) [16:21:55:720]: PROPERTY CHANGE: Adding EMLIBFolder property. Its value is 'C:\ProgramData\Sophos\Remote Management System\3\EMLib'.
    MSI (s) (CC:80) [16:21:55:720]: PROPERTY CHANGE: Adding EMLIBFolder_LOGS property. Its value is 'C:\ProgramData\Sophos\Remote Management System\3\EMLib\Logs'.
    MSI (s) (CC:80) [16:21:55:720]: PROPERTY CHANGE: Adding ROUTER_NEW property. Its value is 'C:\ProgramData\Sophos\Remote Management System\3\Router'.
    MSI (s) (CC:80) [16:21:55:720]: PROPERTY CHANGE: Adding ENVELOPES_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\ProgramData\Sophos\Remote Management System\3\Router\Envelopes'.
    MSI (s) (CC:80) [16:21:55:720]: PROPERTY CHANGE: Adding RLOGS_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\ProgramData\Sophos\Remote Management System\3\Router\Logs'.
    MSI (s) (CC:80) [16:21:55:720]: PROPERTY CHANGE: Adding INSTALLDIR.AB2CCA78_E31E_4758_9EB0_BF5664C2EECF property. Its value is 'C:\Program Files (x86)\Sophos\Remote Management System'.
    MSI (s) (CC:80) [16:21:55:720]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:720]: Note: 1: 2262 2: Condition 3: -2147287038
    MSI (s) (CC:80) [16:21:55:721]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'.
    MSI (s) (CC:80) [16:21:55:721]: PROPERTY CHANGE: Adding SophosFolder property. Its value is 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Sophos\'.
    MSI (s) (CC:80) [16:21:55:721]: PROPERTY CHANGE: Adding SavFolder property. Its value is 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Sophos\Sophos Endpoint Security and Control\'.
    MSI (s) (CC:80) [16:21:55:721]: PROPERTY CHANGE: Modifying CommonAppDataFolder property. Its current value is 'C:\ProgramData'. Its new value: 'C:\ProgramData\'.
    MSI (s) (CC:80) [16:21:55:721]: PROPERTY CHANGE: Modifying APPDATA_SOPHOS.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its current value is 'C:\ProgramData\Sophos'. Its new value: 'C:\ProgramData\Sophos\'.
    MSI (s) (CC:80) [16:21:55:721]: PROPERTY CHANGE: Modifying APPDATA_RMS.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its current value is 'C:\ProgramData\Sophos\Remote Management System'. Its new value: 'C:\ProgramData\Sophos\Remote Management System\'.
    MSI (s) (CC:80) [16:21:55:721]: PROPERTY CHANGE: Modifying APPDATA_RMS_3 property. Its current value is 'C:\ProgramData\Sophos\Remote Management System\3'. Its new value: 'C:\ProgramData\Sophos\Remote Management System\3\'.
    MSI (s) (CC:80) [16:21:55:721]: PROPERTY CHANGE: Modifying ROUTER_NEW property. Its current value is 'C:\ProgramData\Sophos\Remote Management System\3\Router'. Its new value: 'C:\ProgramData\Sophos\Remote Management System\3\Router\'.
    MSI (s) (CC:80) [16:21:55:721]: PROPERTY CHANGE: Modifying RLOGS_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its current value is 'C:\ProgramData\Sophos\Remote Management System\3\Router\Logs'. Its new value: 'C:\ProgramData\Sophos\Remote Management System\3\Router\Logs\'.
    MSI (s) (CC:80) [16:21:55:721]: PROPERTY CHANGE: Modifying NETWORKREPORT_NEW property. Its current value is 'C:\ProgramData\Sophos\Remote Management System\3\Router\NetworkReport'. Its new value: 'C:\ProgramData\Sophos\Remote Management System\3\Router\NetworkReport\'.
    MSI (s) (CC:80) [16:21:55:721]: PROPERTY CHANGE: Modifying ENVELOPES_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its current value is 'C:\ProgramData\Sophos\Remote Management System\3\Router\Envelopes'. Its new value: 'C:\ProgramData\Sophos\Remote Management System\3\Router\Envelopes\'.
    MSI (s) (CC:80) [16:21:55:721]: PROPERTY CHANGE: Modifying EMLIBFolder property. Its current value is 'C:\ProgramData\Sophos\Remote Management System\3\EMLib'. Its new value: 'C:\ProgramData\Sophos\Remote Management System\3\EMLib\'.
    MSI (s) (CC:80) [16:21:55:721]: PROPERTY CHANGE: Modifying EMLIBFolder_LOGS property. Its current value is 'C:\ProgramData\Sophos\Remote Management System\3\EMLib\Logs'. Its new value: 'C:\ProgramData\Sophos\Remote Management System\3\EMLib\Logs\'.
    MSI (s) (CC:80) [16:21:55:721]: PROPERTY CHANGE: Modifying AGENT_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its current value is 'C:\ProgramData\Sophos\Remote Management System\3\Agent'. Its new value: 'C:\ProgramData\Sophos\Remote Management System\3\Agent\'.
    MSI (s) (CC:80) [16:21:55:721]: PROPERTY CHANGE: Modifying ALOGS_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its current value is 'C:\ProgramData\Sophos\Remote Management System\3\Agent\Logs'. Its new value: 'C:\ProgramData\Sophos\Remote Management System\3\Agent\Logs\'.
    MSI (s) (CC:80) [16:21:55:721]: PROPERTY CHANGE: Modifying ADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its current value is 'C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage'. Its new value: 'C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\'.
    MSI (s) (CC:80) [16:21:55:721]: PROPERTY CHANGE: Modifying SUMADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its current value is 'C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\SDDM'. Its new value: 'C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\SDDM\'.
    MSI (s) (CC:80) [16:21:55:721]: PROPERTY CHANGE: Modifying SCFADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its current value is 'C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\SCF'. Its new value: 'C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\SCF\'.
    MSI (s) (CC:80) [16:21:55:721]: PROPERTY CHANGE: Modifying SAVADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its current value is 'C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\SAV'. Its new value: 'C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\SAV\'.
    MSI (s) (CC:80) [16:21:55:721]: PROPERTY CHANGE: Modifying NACADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its current value is 'C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\NAC'. Its new value: 'C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\NAC\'.
    MSI (s) (CC:80) [16:21:55:721]: PROPERTY CHANGE: Modifying ALCADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its current value is 'C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\ALC'. Its new value: 'C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\ALC\'.
    MSI (s) (CC:80) [16:21:55:722]: PROPERTY CHANGE: Modifying USERPROFILE property. Its current value is 'C:\Users\Default'. Its new value: 'C:\Users\Default\'.
    MSI (s) (CC:80) [16:21:55:722]: PROPERTY CHANGE: Modifying ALLUSERSPROFILE property. Its current value is 'C:\ProgramData'. Its new value: 'C:\ProgramData\'.
    MSI (s) (CC:80) [16:21:55:722]: PROPERTY CHANGE: Adding SOPHOS.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\Program Files (x86)\Sophos\'.
    MSI (s) (CC:80) [16:21:55:722]: PROPERTY CHANGE: Adding REMOTE_MANAGEMENT_SYSTEM.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\Program Files (x86)\Sophos\Remote Management System\'.
    MSI (s) (CC:80) [16:21:55:722]: PROPERTY CHANGE: Adding SOPHOS property. Its value is 'C:\Program Files (x86)\Sophos\'.
    MSI (s) (CC:80) [16:21:55:722]: PROPERTY CHANGE: Modifying INSTALLDIR property. Its current value is 'C:\Program Files (x86)\Sophos\Remote Management System'. Its new value: 'C:\Program Files (x86)\Sophos\Remote Management System\'.
    MSI (s) (CC:80) [16:21:55:722]: PROPERTY CHANGE: Modifying INSTALLDIR.AB2CCA78_E31E_4758_9EB0_BF5664C2EECF property. Its current value is 'C:\Program Files (x86)\Sophos\Remote Management System'. Its new value: 'C:\Program Files (x86)\Sophos\Remote Management System\'.
    MSI (s) (CC:80) [16:21:55:722]: PROPERTY CHANGE: Modifying RMSINSTALLDIR property. Its current value is 'C:\Program Files (x86)\Sophos\Remote Management System'. Its new value: 'C:\Program Files (x86)\Sophos\Remote Management System\'.
    MSI (s) (CC:80) [16:21:55:722]: PROPERTY CHANGE: Adding ROUTER.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\Program Files (x86)\Sophos\Remote Management System\Router\'.
    MSI (s) (CC:80) [16:21:55:722]: PROPERTY CHANGE: Adding RLOGS.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\Program Files (x86)\Sophos\Remote Management System\Router\Logs\'.
    MSI (s) (CC:80) [16:21:55:722]: PROPERTY CHANGE: Adding NETWORKREPORT.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\Program Files (x86)\Sophos\Remote Management System\Router\NetworkReport\'.
    MSI (s) (CC:80) [16:21:55:722]: PROPERTY CHANGE: Adding ENVELOPES.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\Program Files (x86)\Sophos\Remote Management System\Router\Envelopes\'.
    MSI (s) (CC:80) [16:21:55:722]: PROPERTY CHANGE: Adding ALC.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\Program Files (x86)\Sophos\Remote Management System\ALC\'.
    MSI (s) (CC:80) [16:21:55:722]: PROPERTY CHANGE: Adding ALCLOGS.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\Program Files (x86)\Sophos\Remote Management System\ALC\Logs\'.
    MSI (s) (CC:80) [16:21:55:722]: PROPERTY CHANGE: Adding AGENT.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\Program Files (x86)\Sophos\Remote Management System\Agent\'.
    MSI (s) (CC:80) [16:21:55:722]: PROPERTY CHANGE: Adding ALOGS.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\Program Files (x86)\Sophos\Remote Management System\Agent\Logs\'.
    MSI (s) (CC:80) [16:21:55:722]: PROPERTY CHANGE: Adding ADAPTERSTORAGE.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\Program Files (x86)\Sophos\Remote Management System\Agent\AdapterStorage\'.
    MSI (s) (CC:80) [16:21:55:722]: PROPERTY CHANGE: Adding SCFADAPTERSTORAGE.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\Program Files (x86)\Sophos\Remote Management System\Agent\AdapterStorage\SCF\'.
    MSI (s) (CC:80) [16:21:55:722]: PROPERTY CHANGE: Adding SAVADAPTERSTORAGE.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\Program Files (x86)\Sophos\Remote Management System\Agent\AdapterStorage\SAV\'.
    MSI (s) (CC:80) [16:21:55:722]: PROPERTY CHANGE: Adding ALCADAPTERSTORAGE.A42953EB_3852_4E7A_82AB_8C060787C9A7 property. Its value is 'C:\Program Files (x86)\Sophos\Remote Management System\Agent\AdapterStorage\ALC\'.
    MSI (s) (CC:80) [16:21:55:722]: Target path resolution complete. Dumping Directory table...
    MSI (s) (CC:80) [16:21:55:722]: Note: target paths subject to change (via custom actions or browsing)
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: TARGETDIR , Object: C:\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: WindowsFolder , Object: C:\WINDOWS\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: SophosFolder.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: NULL
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: SavFolder.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: NULL
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: REMOTE_MANAGEMENT_SYSTEM1 , Object: NULL
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: TempFolder , Object: C:\WINDOWS\TEMP\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: ProgramMenuFolder , Object: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: SophosFolder , Object: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Sophos\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: SavFolder , Object: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Sophos\Sophos Endpoint Security and Control\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: CommonAppDataFolder , Object: C:\ProgramData\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: APPDATA_SOPHOS.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\ProgramData\Sophos\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: APPDATA_RMS.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\ProgramData\Sophos\Remote Management System\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: APPDATA_RMS_3 , Object: C:\ProgramData\Sophos\Remote Management System\3\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: ROUTER_NEW , Object: C:\ProgramData\Sophos\Remote Management System\3\Router\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: RLOGS_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\ProgramData\Sophos\Remote Management System\3\Router\Logs\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: NETWORKREPORT_NEW , Object: C:\ProgramData\Sophos\Remote Management System\3\Router\NetworkReport\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: ENVELOPES_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\ProgramData\Sophos\Remote Management System\3\Router\Envelopes\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: EMLIBFolder , Object: C:\ProgramData\Sophos\Remote Management System\3\EMLib\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: EMLIBFolder_LOGS , Object: C:\ProgramData\Sophos\Remote Management System\3\EMLib\Logs\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: AGENT_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\ProgramData\Sophos\Remote Management System\3\Agent\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: ALOGS_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\ProgramData\Sophos\Remote Management System\3\Agent\Logs\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: ADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: SUMADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\SDDM\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: SCFADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\SCF\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: SAVADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\SAV\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: NACADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\NAC\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: ALCADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\ALC\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: USERPROFILE , Object: C:\Users\Default\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: ALLUSERSPROFILE , Object: C:\ProgramData\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: ProgramFilesFolder , Object: C:\Program Files (x86)\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: SOPHOS.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\Program Files (x86)\Sophos\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: REMOTE_MANAGEMENT_SYSTEM.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\Program Files (x86)\Sophos\Remote Management System\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: SOPHOS , Object: C:\Program Files (x86)\Sophos\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: INSTALLDIR , Object: C:\Program Files (x86)\Sophos\Remote Management System\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: INSTALLDIR.AB2CCA78_E31E_4758_9EB0_BF5664C2EECF , Object: C:\Program Files (x86)\Sophos\Remote Management System\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: RMSINSTALLDIR , Object: C:\Program Files (x86)\Sophos\Remote Management System\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: ROUTER.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\Program Files (x86)\Sophos\Remote Management System\Router\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: RLOGS.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\Program Files (x86)\Sophos\Remote Management System\Router\Logs\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: NETWORKREPORT.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\Program Files (x86)\Sophos\Remote Management System\Router\NetworkReport\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: ENVELOPES.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\Program Files (x86)\Sophos\Remote Management System\Router\Envelopes\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: ALC.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\Program Files (x86)\Sophos\Remote Management System\ALC\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: ALCLOGS.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\Program Files (x86)\Sophos\Remote Management System\ALC\Logs\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: AGENT.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\Program Files (x86)\Sophos\Remote Management System\Agent\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: ALOGS.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\Program Files (x86)\Sophos\Remote Management System\Agent\Logs\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: ADAPTERSTORAGE.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\Program Files (x86)\Sophos\Remote Management System\Agent\AdapterStorage\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: SCFADAPTERSTORAGE.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\Program Files (x86)\Sophos\Remote Management System\Agent\AdapterStorage\SCF\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: SAVADAPTERSTORAGE.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\Program Files (x86)\Sophos\Remote Management System\Agent\AdapterStorage\SAV\
    MSI (s) (CC:80) [16:21:55:722]: Dir (target): Key: ALCADAPTERSTORAGE.A42953EB_3852_4E7A_82AB_8C060787C9A7 , Object: C:\Program Files (x86)\Sophos\Remote Management System\Agent\AdapterStorage\ALC\
    MSI (s) (CC:80) [16:21:55:722]: PROPERTY CHANGE: Adding INSTALLLEVEL property. Its value is '1'.
    MSI (s) (CC:80) [16:21:55:722]: Note: 1: 2262 2: IsolatedComponent 3: -2147287038
    MSI (s) (CC:80) [16:21:55:722]: Note: 1: 2262 2: BindImage 3: -2147287038
    MSI (s) (CC:80) [16:21:55:723]: Note: 1: 2262 2: IsolatedComponent 3: -2147287038
    MSI (s) (CC:80) [16:21:55:723]: Note: 1: 2262 2: BindImage 3: -2147287038
    MSI (s) (CC:80) [16:21:55:723]: Note: 1: 2262 2: IsolatedComponent 3: -2147287038
    MSI (s) (CC:80) [16:21:55:723]: Note: 1: 2262 2: BindImage 3: -2147287038
    MSI (s) (CC:80) [16:21:55:723]: Note: 1: 2262 2: IsolatedComponent 3: -2147287038
    MSI (s) (CC:80) [16:21:55:723]: Note: 1: 2262 2: BindImage 3: -2147287038
    MSI (s) (CC:80) [16:21:55:723]: Note: 1: 2262 2: IsolatedComponent 3: -2147287038
    MSI (s) (CC:80) [16:21:55:723]: Note: 1: 2262 2: BindImage 3: -2147287038
    MSI (s) (CC:80) [16:21:55:723]: Note: 1: 2262 2: IsolatedComponent 3: -2147287038
    MSI (s) (CC:80) [16:21:55:723]: Note: 1: 2262 2: BindImage 3: -2147287038
    MSI (s) (CC:80) [16:21:55:723]: Note: 1: 2262 2: IsolatedComponent 3: -2147287038
    MSI (s) (CC:80) [16:21:55:723]: Note: 1: 2262 2: BindImage 3: -2147287038
    MSI (s) (CC:80) [16:21:55:723]: Note: 1: 2262 2: IsolatedComponent 3: -2147287038
    MSI (s) (CC:80) [16:21:55:723]: Note: 1: 2262 2: BindImage 3: -2147287038
    MSI (s) (CC:80) [16:21:55:723]: Note: 1: 2262 2: IsolatedComponent 3: -2147287038
    MSI (s) (CC:80) [16:21:55:723]: Note: 1: 2262 2: BindImage 3: -2147287038
    Action start 16:21:55: CostFinalize.
    MSI (s) (CC:80) [16:21:55:724]: Skipping action: ISInitAllUsers (condition is false)
    MSI (s) (CC:80) [16:21:55:724]: Doing action: SetODBCFolders
    Action ended 16:21:55: CostFinalize. Return value 1.
    MSI (s) (CC:80) [16:21:55:724]: Note: 1: 2262 2: ODBCDriver 3: -2147287038
    MSI (s) (CC:80) [16:21:55:724]: Note: 1: 2262 2: ODBCTranslator 3: -2147287038
    Action start 16:21:55: SetODBCFolders.
    MSI (s) (CC:80) [16:21:55:724]: Doing action: MigrateFeatureStates
    Action ended 16:21:55: SetODBCFolders. Return value 1.
    MSI (s) (CC:80) [16:21:55:725]: Skipping MigrateFeatureStates action: not run in maintenance mode
    Action start 16:21:55: MigrateFeatureStates.
    MSI (s) (CC:80) [16:21:55:725]: Skipping action: ISRMSTPRemoveAllowed (condition is false)
    MSI (s) (CC:80) [16:21:55:725]: Doing action: InstallValidate
    Action ended 16:21:55: MigrateFeatureStates. Return value 0.
    MSI (s) (CC:80) [16:21:55:725]: Note: 1: 2205 2: 3: Dialog
    MSI (s) (CC:80) [16:21:55:725]: Feature: RMS; Installed: Local; Request: Null; Action: Null
    MSI (s) (CC:80) [16:21:55:725]: Feature: EMLibUpdateAgent; Installed: Local; Request: Null; Action: Null
    MSI (s) (CC:80) [16:21:55:725]: Component: MessgingSystemRegistry; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:725]: Component: Shortcut6; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:725]: Component: ACE_SSL.dll.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: CertificationClientLibrary.dl.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: CertificationLib.dll.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: ClientMRInit.exe.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: MSClientLib.dll.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: ScfVerify.dll.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: ManagementAgentNT.exe.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: RouterNT.exe.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: RtrEvent.dll.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: TAO.dll.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: TAO_AnyTypeCode.dll.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: TAO_CodecFactory.dll.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: TAO_Codeset.dll.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: TAO_DynamicAny.dll.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: TAO_IORInterceptor.dll.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: TAO_ObjRefTemplate.dll.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: TAO_PI.dll.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: TAO_PI_Server.dll.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: TAO_PortableServer.dll.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: TAO_SSLIOP.dll.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: TAO_Security.dll.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: TAO_Svc_Utils.dll.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: TAO_Valuetype.dll.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: ace.dll.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: libeay32.dll.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: scf.dat.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: integrity.dat.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: ssleay32.dll.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: svc.conf.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: AllOtherFiles.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: NetworkReportFolder_NEW; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: RMS_InstallDir; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: EMErr.dllRMS.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: EMLibUpdateAgentNT.exe.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: EMTrace.dllRMS.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: AutoUpdateAgentNT.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: ManagementAgentNT_Registry; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: RouterNT_Registry; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: AgentFolder.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Null
    MSI (s) (CC:80) [16:21:55:726]: Component: AdapterStorageFolder.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Null
    MSI (s) (CC:80) [16:21:55:726]: Component: AgentLogsFolder.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Null
    MSI (s) (CC:80) [16:21:55:726]: Component: ALCFolder.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Null
    MSI (s) (CC:80) [16:21:55:726]: Component: ALCLogsFolder.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Null
    MSI (s) (CC:80) [16:21:55:726]: Component: RouterFolder.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Null
    MSI (s) (CC:80) [16:21:55:726]: Component: RouterEnvelopeFolder.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Null
    MSI (s) (CC:80) [16:21:55:726]: Component: NetworkReportFolder.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Null
    MSI (s) (CC:80) [16:21:55:726]: Component: RouterLogsFolder.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Null
    MSI (s) (CC:80) [16:21:55:726]: Component: Appdata.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Null
    MSI (s) (CC:80) [16:21:55:726]: Component: Appdata_Sophos.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Null
    MSI (s) (CC:80) [16:21:55:726]: Component: Appdata_RMS.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: Appdata_RMS_3; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: AgentFolder_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: AdapterStorageFolder_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: AlcAdapterStorage_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: NacAdapterStorage.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: SavAdapterStorage_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: ScfAdapterStorage_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: SUMAdapterStorage.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: AgentLogsFolder_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: EMLibFolder_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: EMLibLogFolder_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: RouterFolder_NEW; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: RouterEnvelopeFolder_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: RouterLogsFolder_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: msvcp100.dll.AB2CCA78_E31E_4758_9EB0_BF5664C2EECF; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: msvcr100.dll.AB2CCA78_E31E_4758_9EB0_BF5664C2EECF; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: msvcp71.dll.AB2CCA78_E31E_4758_9EB0_BF5664C2EECF; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: msvcr71.dll.AB2CCA78_E31E_4758_9EB0_BF5664C2EECF; Installed: Local; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: __MessgingSystemRegistry65; Installed: Null; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: __Shortcut665; Installed: Null; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: __Shortcut666; Installed: Null; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: __ManagementAgentNT.exe.A42953EB_3852_4E7A_82AB_8C060787C9A765; Installed: Null; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: __ManagementAgentNT.exe.A42953EB_3852_4E7A_82AB_8C060787C9A766; Installed: Null; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: __ManagementAgentNT.exe.A42953EB_3852_4E7A_82AB_8C060787C9A767; Installed: Null; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: __ManagementAgentNT.exe.A42953EB_3852_4E7A_82AB_8C060787C9A768; Installed: Null; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: __ManagementAgentNT.exe.A42953EB_3852_4E7A_82AB_8C060787C9A769; Installed: Null; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: __RouterNT.exe.A42953EB_3852_4E7A_82AB_8C060787C9A765; Installed: Null; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: __RouterNT.exe.A42953EB_3852_4E7A_82AB_8C060787C9A766; Installed: Null; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: __RouterNT.exe.A42953EB_3852_4E7A_82AB_8C060787C9A767; Installed: Null; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: __RouterNT.exe.A42953EB_3852_4E7A_82AB_8C060787C9A768; Installed: Null; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: __RouterNT.exe.A42953EB_3852_4E7A_82AB_8C060787C9A769; Installed: Null; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: __RouterFolder.A42953EB_3852_4E7A_82AB_8C060787C9A765; Installed: Null; Request: Null; Action: Null
    MSI (s) (CC:80) [16:21:55:726]: Component: __RouterFolder.A42953EB_3852_4E7A_82AB_8C060787C9A766; Installed: Null; Request: Null; Action: Null
    MSI (s) (CC:80) [16:21:55:726]: Component: __NetworkReportFolder_NEW65; Installed: Null; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: __MessgingSystemRegistry66; Installed: Null; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: __ManagementAgentNT_Registry65; Installed: Null; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: __RouterNT_Registry65; Installed: Null; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Component: __RtrEvent.dll.A42953EB_3852_4E7A_82AB_8C060787C9A765; Installed: Null; Request: Null; Action: Local
    MSI (s) (CC:80) [16:21:55:726]: Note: 1: 2262 2: BindImage 3: -2147287038
    MSI (s) (CC:80) [16:21:55:726]: Note: 1: 2262 2: ProgId 3: -2147287038
    MSI (s) (CC:80) [16:21:55:726]: Note: 1: 2262 2: PublishComponent 3: -2147287038
    MSI (s) (CC:80) [16:21:55:726]: Note: 1: 2262 2: SelfReg 3: -2147287038
    MSI (s) (CC:80) [16:21:55:726]: Note: 1: 2262 2: Extension 3: -2147287038
    MSI (s) (CC:80) [16:21:55:726]: Note: 1: 2262 2: Font 3: -2147287038
    MSI (s) (CC:80) [16:21:55:726]: Note: 1: 2262 2: Class 3: -2147287038
    MSI (s) (CC:80) [16:21:55:726]: Note: 1: 2262 2: TypeLib 3: -2147287038
    Action start 16:21:55: InstallValidate.
    MSI (s) (CC:80) [16:21:55:727]: Note: 1: 2262 2: DuplicateFile 3: -2147287038
    MSI (s) (CC:80) [16:21:55:727]: Note: 1: 2262 2: ReserveCost 3: -2147287038
    MSI (s) (CC:80) [16:21:55:727]: Note: 1: 2205 2: 3: _RemoveFilePath
    MSI (s) (CC:80) [16:21:55:737]: Note: 1: 2756 2: REMOTE_MANAGEMENT_SYSTEM1
    MSI (s) (CC:80) [16:21:55:741]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'.
    MSI (s) (CC:80) [16:21:55:741]: Note: 1: 2262 2: BindImage 3: -2147287038
    MSI (s) (CC:80) [16:21:55:741]: Note: 1: 2262 2: ProgId 3: -2147287038
    MSI (s) (CC:80) [16:21:55:741]: Note: 1: 2262 2: PublishComponent 3: -2147287038
    MSI (s) (CC:80) [16:21:55:741]: Note: 1: 2262 2: SelfReg 3: -2147287038
    MSI (s) (CC:80) [16:21:55:741]: Note: 1: 2262 2: Extension 3: -2147287038
    MSI (s) (CC:80) [16:21:55:741]: Note: 1: 2262 2: Font 3: -2147287038
    MSI (s) (CC:80) [16:21:55:741]: Note: 1: 2262 2: Class 3: -2147287038
    MSI (s) (CC:80) [16:21:55:741]: Note: 1: 2262 2: TypeLib 3: -2147287038
    MSI (s) (CC:80) [16:21:55:741]: Note: 1: 2727 2:
    MSI (s) (CC:80) [16:21:55:752]: Note: 1: 2727 2:
    MSI (s) (CC:80) [16:21:55:753]: Doing action: InstallInitialize
    Action ended 16:21:55: InstallValidate. Return value 1.
    MSI (s) (CC:80) [16:21:55:753]: Machine policy value 'AlwaysInstallElevated' is 0
    MSI (s) (CC:80) [16:21:55:753]: User policy value 'AlwaysInstallElevated' is 0
    MSI (s) (CC:80) [16:21:55:753]: BeginTransaction: Locking Server
    MSI (s) (CC:80) [16:21:55:754]: SRSetRestorePoint skipped for this transaction.
    MSI (s) (CC:80) [16:21:55:754]: Server not locked: locking for product {FED1005D-CBC8-45D5-A288-FFC7BB304121}
    Action start 16:21:55: InstallInitialize.
    MSI (s) (CC:80) [16:21:55:778]: Skipping action: ScheduleSetPermissions.Rollback_x64.A42953EB_3852_4E7A_82AB_8C060787C9A7 (condition is false)
    MSI (s) (CC:80) [16:21:55:778]: Skipping action: ScheduleSetPermissions.Rollback_x32.A42953EB_3852_4E7A_82AB_8C060787C9A7 (condition is false)
    MSI (s) (CC:80) [16:21:55:778]: Doing action: SetRMSCFGDIR
    Action ended 16:21:55: InstallInitialize. Return value 1.
    MSI (s) (CC:80) [16:21:55:780]: PROPERTY CHANGE: Adding RMSCFGDIR property. Its value is 'C:\Program Files (x86)\Sophos\Remote Management System\'.
    Action start 16:21:55: SetRMSCFGDIR.
    MSI (s) (CC:80) [16:21:55:780]: Skipping action: AllocateRegistrySpace (condition is false)
    MSI (s) (CC:80) [16:21:55:780]: Doing action: ProcessComponents
    Action ended 16:21:55: SetRMSCFGDIR. Return value 1.
    Action start 16:21:55: ProcessComponents.
    MSI (s) (CC:80) [16:21:55:790]: Doing action: UnpublishComponents
    Action ended 16:21:55: ProcessComponents. Return value 1.
    MSI (s) (CC:80) [16:21:55:790]: Note: 1: 2262 2: PublishComponent 3: -2147287038
    Action start 16:21:55: UnpublishComponents.
    MSI (s) (CC:80) [16:21:55:791]: Doing action: MsiUnpublishAssemblies
    Action ended 16:21:55: UnpublishComponents. Return value 1.
    Action start 16:21:55: MsiUnpublishAssemblies.
    MSI (s) (CC:80) [16:21:55:791]: Doing action: UnpublishFeatures
    Action ended 16:21:55: MsiUnpublishAssemblies. Return value 1.
    Action start 16:21:55: UnpublishFeatures.
    MSI (s) (CC:80) [16:21:55:792]: Doing action: StopServices
    Action ended 16:21:55: UnpublishFeatures. Return value 1.
    Action start 16:21:55: StopServices.
    MSI (s) (CC:80) [16:21:55:793]: Doing action: DeleteServices
    Action ended 16:21:55: StopServices. Return value 1.
    Action start 16:21:55: DeleteServices.
    MSI (s) (CC:80) [16:21:55:793]: Doing action: UnregisterComPlus
    Action ended 16:21:55: DeleteServices. Return value 1.
    MSI (s) (CC:80) [16:21:55:793]: Note: 1: 2262 2: Complus 3: -2147287038
    Action start 16:21:55: UnregisterComPlus.
    MSI (s) (CC:80) [16:21:55:793]: Doing action: SelfUnregModules
    Action ended 16:21:55: UnregisterComPlus. Return value 1.
    MSI (s) (CC:80) [16:21:55:794]: Note: 1: 2262 2: SelfReg 3: -2147287038
    Action start 16:21:55: SelfUnregModules.
    MSI (s) (CC:80) [16:21:55:794]: Doing action: UnregisterTypeLibraries
    Action ended 16:21:55: SelfUnregModules. Return value 1.
    MSI (s) (CC:80) [16:21:55:794]: Note: 1: 2262 2: TypeLib 3: -2147287038
    Action start 16:21:55: UnregisterTypeLibraries.
    MSI (s) (CC:80) [16:21:55:794]: Doing action: RemoveODBC
    Action ended 16:21:55: UnregisterTypeLibraries. Return value 1.
    MSI (s) (CC:80) [16:21:55:795]: Note: 1: 2262 2: ODBCDataSource 3: -2147287038
    MSI (s) (CC:80) [16:21:55:795]: Note: 1: 2262 2: ODBCDataSource 3: -2147287038
    MSI (s) (CC:80) [16:21:55:795]: Note: 1: 2262 2: ODBCTranslator 3: -2147287038
    MSI (s) (CC:80) [16:21:55:795]: Note: 1: 2262 2: ODBCTranslator 3: -2147287038
    MSI (s) (CC:80) [16:21:55:795]: Note: 1: 2262 2: ODBCDriver 3: -2147287038
    MSI (s) (CC:80) [16:21:55:795]: Note: 1: 2262 2: ODBCDriver 3: -2147287038
    MSI (s) (CC:80) [16:21:55:795]: Note: 1: 2711 2: ODBCDriverManager
    Action start 16:21:55: RemoveODBC.
    MSI (s) (CC:80) [16:21:55:795]: Note: 1: 2711 2: ODBCDriverManager64
    MSI (s) (CC:80) [16:21:55:795]: Doing action: UnregisterFonts
    Action ended 16:21:55: RemoveODBC. Return value 1.
    MSI (s) (CC:80) [16:21:55:796]: Note: 1: 2262 2: Font 3: -2147287038
    Action start 16:21:55: UnregisterFonts.
    MSI (s) (CC:80) [16:21:55:796]: Doing action: RemoveRegistryValues
    Action ended 16:21:55: UnregisterFonts. Return value 1.
    Action start 16:21:55: RemoveRegistryValues.
    MSI (s) (CC:80) [16:21:55:797]: Skipping action: RunClientMRInitUninstall (condition is false)
    MSI (s) (CC:80) [16:21:55:797]: Doing action: UnregisterClassInfo
    Action ended 16:21:55: RemoveRegistryValues. Return value 1.
    MSI (s) (CC:80) [16:21:55:797]: Note: 1: 2262 2: Class 3: -2147287038
    Action start 16:21:55: UnregisterClassInfo.
    MSI (s) (CC:80) [16:21:55:797]: Doing action: UnregisterExtensionInfo
    Action ended 16:21:55: UnregisterClassInfo. Return value 1.
    MSI (s) (CC:80) [16:21:55:798]: Note: 1: 2262 2: Extension 3: -2147287038
    Action start 16:21:55: UnregisterExtensionInfo.
    MSI (s) (CC:80) [16:21:55:798]: Doing action: UnregisterProgIdInfo
    Action ended 16:21:55: UnregisterExtensionInfo. Return value 1.
    MSI (s) (CC:80) [16:21:55:798]: Note: 1: 2262 2: ProgId 3: -2147287038
    MSI (s) (CC:80) [16:21:55:798]: Note: 1: 2262 2: Class 3: -2147287038
    MSI (s) (CC:80) [16:21:55:799]: Note: 1: 2262 2: ProgId 3: -2147287038
    MSI (s) (CC:80) [16:21:55:799]: Note: 1: 2262 2: Extension 3: -2147287038
    Action start 16:21:55: UnregisterProgIdInfo.
    MSI (s) (CC:80) [16:21:55:799]: Doing action: UnregisterMIMEInfo
    Action ended 16:21:55: UnregisterProgIdInfo. Return value 1.
    MSI (s) (CC:80) [16:21:55:799]: Note: 1: 2262 2: MIME 3: -2147287038
    MSI (s) (CC:80) [16:21:55:799]: Note: 1: 2262 2: Extension 3: -2147287038
    Action start 16:21:55: UnregisterMIMEInfo.
    MSI (s) (CC:80) [16:21:55:800]: Doing action: RemoveIniValues
    Action ended 16:21:55: UnregisterMIMEInfo. Return value 1.
    MSI (s) (CC:80) [16:21:55:800]: Note: 1: 2262 2: RemoveIniFile 3: -2147287038
    Action start 16:21:55: RemoveIniValues.
    MSI (s) (CC:80) [16:21:55:800]: Doing action: RemoveShortcuts
    Action ended 16:21:55: RemoveIniValues. Return value 1.
    Action start 16:21:55: RemoveShortcuts.
    MSI (s) (CC:80) [16:21:55:801]: Doing action: RemoveEnvironmentStrings
    Action ended 16:21:55: RemoveShortcuts. Return value 1.
    MSI (s) (CC:80) [16:21:55:801]: Note: 1: 2262 2: Environment 3: -2147287038
    Action start 16:21:55: RemoveEnvironmentStrings.
    MSI (s) (CC:80) [16:21:55:801]: Doing action: RemoveDuplicateFiles
    Action ended 16:21:55: RemoveEnvironmentStrings. Return value 1.
    Action start 16:21:55: RemoveDuplicateFiles.
    MSI (s) (CC:80) [16:21:55:802]: Doing action: RemoveFiles
    Action ended 16:21:55: RemoveDuplicateFiles. Return value 1.
    Action start 16:21:55: RemoveFiles.
    MSI (s) (CC:80) [16:21:55:802]: Counted 2 foreign folders to be removed.
    MSI (s) (CC:80) [16:21:55:802]: Removing child folder of C:\ProgramData\Sophos\Remote Management System\3\EMLib\ (child: C:\ProgramData\Sophos\Remote Management System\3\EMLib\Logs\)
    MSI (s) (CC:80) [16:21:55:802]: Removing foreign folder: C:\ProgramData\Sophos\Remote Management System\3\EMLib\Logs\
    MSI (s) (CC:80) [16:21:55:802]: Removing foreign folder: C:\ProgramData\Sophos\Remote Management System\3\EMLib\
    MSI (s) (CC:80) [16:21:55:803]: Doing action: RemoveFolders
    Action ended 16:21:55: RemoveFiles. Return value 1.
    MSI (s) (CC:80) [16:21:55:803]: Note: 1: 2262 2: LockPermissions 3: -2147287038
    Action start 16:21:55: RemoveFolders.
    MSI (s) (CC:80) [16:21:55:803]: Doing action: CreateFolders
    Action ended 16:21:55: RemoveFolders. Return value 1.
    MSI (s) (CC:80) [16:21:55:804]: Note: 1: 2262 2: LockPermissions 3: -2147287038
    MSI (s) (CC:80) [16:21:55:804]: Using well known SID for System
    MSI (s) (CC:80) [16:21:55:804]: Finished allocating new user SID
    Action start 16:21:55: CreateFolders.
    MSI (s) (CC:80) [16:21:55:806]: Doing action: MoveFiles
    Action ended 16:21:55: CreateFolders. Return value 1.
    Action start 16:21:55: MoveFiles.
    MSI (s) (CC:80) [16:21:55:807]: Doing action: InstallFiles
    Action ended 16:21:55: MoveFiles. Return value 1.
    Action start 16:21:55: InstallFiles.
    MSI (s) (CC:80) [16:21:55:808]: Note: 1: 2262 2: LockPermissions 3: -2147287038
    MSI (s) (CC:80) [16:21:55:808]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:808]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`File_`, `Patch`.`Header`, `Patch`.`Attributes`, `Patch`.`Sequence`, `Patch`.`StreamRef_` FROM `Patch` WHERE `Patch`.`File_` = ? AND `Patch`.`#_MsiActive`=? ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:808]: Note: 1: 2205 2: 3: MsiSFCBypass
    MSI (s) (CC:80) [16:21:55:808]: Note: 1: 2228 2: 3: MsiSFCBypass 4: SELECT `File_` FROM `MsiSFCBypass` WHERE `File_` = ?
    MSI (s) (CC:80) [16:21:55:808]: Note: 1: 2205 2: 3: MsiPatchHeaders
    MSI (s) (CC:80) [16:21:55:808]: Note: 1: 2228 2: 3: MsiPatchHeaders 4: SELECT `Header` FROM `MsiPatchHeaders` WHERE `StreamRef` = ?
    MSI (s) (CC:80) [16:21:55:809]: Note: 1: 2205 2: 3: PatchPackage
    MSI (s) (CC:80) [16:21:55:809]: Note: 1: 2205 2: 3: MsiPatchHeaders
    MSI (s) (CC:80) [16:21:55:809]: Note: 1: 2205 2: 3: PatchPackage
    MSI (s) (CC:80) [16:21:55:810]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:810]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:811]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:811]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:812]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:812]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:812]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:812]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:813]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:813]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:813]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:813]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:814]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:814]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:814]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:814]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:815]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:815]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:816]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:816]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:816]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:816]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:817]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:817]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:818]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:818]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:818]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:818]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:819]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:819]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:820]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:820]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:821]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:821]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:821]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:821]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:822]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:822]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:823]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:823]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:823]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:823]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:824]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:824]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:824]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:824]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:825]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:825]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:825]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:825]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:826]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:826]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:826]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:826]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:827]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:827]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:828]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:828]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:828]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:828]: Note: 1: 2228 2: 3: Patch 4: SELECT `Patch`.`Sequence`, `Patch`.`PatchSize`, `Patch`.`Attributes`, `Patch`.`Header`, `Patch`.`StreamRef_` FROM `File`,`Patch`,`Component` WHERE `File`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    MSI (s) (CC:80) [16:21:55:830]: Doing action: PatchFiles
    Action ended 16:21:55: InstallFiles. Return value 1.
    MSI (s) (CC:80) [16:21:55:831]: Note: 1: 2205 2: 3: Patch
    MSI (s) (CC:80) [16:21:55:831]: Note: 1: 2228 2: 3: Patch 4: SELECT `File`,`FileName`,`FileSize`,`Directory_`,`PatchSize`,`File`.`Attributes`,`Patch`.`Attributes`,`Patch`.`Sequence`,`Component`.`Component`,`Component`.`ComponentId` FROM `File`,`Component`,`Patch` WHERE `Patch`.`#_MsiActive`=? AND `File`=`File_` AND `Component`=`Component_` ORDER BY `Patch`.`Sequence`
    Action start 16:21:55: PatchFiles.
    MSI (s) (CC:80) [16:21:55:831]: Doing action: DuplicateFiles
    Action ended 16:21:55: PatchFiles. Return value 0.
    Action start 16:21:55: DuplicateFiles.
    MSI (s) (CC:80) [16:21:55:831]: Doing action: BindImage
    Action ended 16:21:55: DuplicateFiles. Return value 1.
    MSI (s) (CC:80) [16:21:55:831]: Note: 1: 2262 2: BindImage 3: -2147287038
    Action start 16:21:55: BindImage.
    MSI (s) (CC:80) [16:21:55:832]: Doing action: CreateShortcuts
    Action ended 16:21:55: BindImage. Return value 1.
    MSI (s) (CC:80) [16:21:55:832]: Note: 1: 2205 2: 3: MsiShortcutProperty
    MSI (s) (CC:80) [16:21:55:832]: Note: 1: 2205 2: 3: MsiShortcutProperty
    Action start 16:21:55: CreateShortcuts.
    MSI (s) (CC:80) [16:21:55:833]: Doing action: RegisterClassInfo
    Action ended 16:21:55: CreateShortcuts. Return value 1.
    MSI (s) (CC:80) [16:21:55:833]: Note: 1: 2262 2: Class 3: -2147287038
    Action start 16:21:55: RegisterClassInfo.
    MSI (s) (CC:80) [16:21:55:834]: Doing action: RegisterExtensionInfo
    Action ended 16:21:55: RegisterClassInfo. Return value 1.
    MSI (s) (CC:80) [16:21:55:834]: Note: 1: 2262 2: Extension 3: -2147287038
    Action start 16:21:55: RegisterExtensionInfo.
    MSI (s) (CC:80) [16:21:55:834]: Doing action: RegisterProgIdInfo
    Action ended 16:21:55: RegisterExtensionInfo. Return value 1.
    MSI (s) (CC:80) [16:21:55:835]: Note: 1: 2262 2: ProgId 3: -2147287038
    MSI (s) (CC:80) [16:21:55:835]: Note: 1: 2262 2: Class 3: -2147287038
    MSI (s) (CC:80) [16:21:55:835]: Note: 1: 2262 2: ProgId 3: -2147287038
    MSI (s) (CC:80) [16:21:55:835]: Note: 1: 2262 2: Extension 3: -2147287038
    Action start 16:21:55: RegisterProgIdInfo.
    MSI (s) (CC:80) [16:21:55:835]: Doing action: RegisterMIMEInfo
    Action ended 16:21:55: RegisterProgIdInfo. Return value 1.
    MSI (s) (CC:80) [16:21:55:836]: Note: 1: 2262 2: MIME 3: -2147287038
    MSI (s) (CC:80) [16:21:55:836]: Note: 1: 2262 2: Extension 3: -2147287038
    Action start 16:21:55: RegisterMIMEInfo.
    MSI (s) (CC:80) [16:21:55:836]: Doing action: WriteRegistryValues
    Action ended 16:21:55: RegisterMIMEInfo. Return value 1.
    MSI (s) (CC:80) [16:21:55:836]: Note: 1: 2262 2: LockPermissions 3: -2147287038
    Action start 16:21:55: WriteRegistryValues.
    MSI (s) (CC:80) [16:21:55:843]: Doing action: WriteIniValues
    Action ended 16:21:55: WriteRegistryValues. Return value 1.
    Action start 16:21:55: WriteIniValues.
    MSI (s) (CC:80) [16:21:55:843]: Doing action: WriteEnvironmentStrings
    Action ended 16:21:55: WriteIniValues. Return value 1.
    MSI (s) (CC:80) [16:21:55:844]: Note: 1: 2262 2: Environment 3: -2147287038
    Action start 16:21:55: WriteEnvironmentStrings.
    MSI (s) (CC:80) [16:21:55:844]: Doing action: RegisterFonts
    Action ended 16:21:55: WriteEnvironmentStrings. Return value 1.
    MSI (s) (CC:80) [16:21:55:844]: Note: 1: 2262 2: Font 3: -2147287038
    Action start 16:21:55: RegisterFonts.
    MSI (s) (CC:80) [16:21:55:844]: Doing action: InstallODBC
    Action ended 16:21:55: RegisterFonts. Return value 1.
    MSI (s) (CC:80) [16:21:55:845]: Note: 1: 2711 2: ODBCDriverManager
    MSI (s) (CC:80) [16:21:55:845]: Note: 1: 2711 2: ODBCDriverManager64
    MSI (s) (CC:80) [16:21:55:845]: Note: 1: 2262 2: ODBCDriver 3: -2147287038
    MSI (s) (CC:80) [16:21:55:845]: Note: 1: 2262 2: ODBCAttribute 3: -2147287038
    MSI (s) (CC:80) [16:21:55:845]: Note: 1: 2262 2: ODBCDriver 3: -2147287038
    MSI (s) (CC:80) [16:21:55:845]: Note: 1: 2262 2: ODBCAttribute 3: -2147287038
    MSI (s) (CC:80) [16:21:55:845]: Note: 1: 2262 2: ODBCTranslator 3: -2147287038
    MSI (s) (CC:80) [16:21:55:845]: Note: 1: 2262 2: ODBCTranslator 3: -2147287038
    MSI (s) (CC:80) [16:21:55:845]: Note: 1: 2262 2: ODBCDataSource 3: -2147287038
    MSI (s) (CC:80) [16:21:55:845]: Note: 1: 2262 2: ODBCSourceAttribute 3: -2147287038
    MSI (s) (CC:80) [16:21:55:845]: Note: 1: 2262 2: ODBCDataSource 3: -2147287038
    MSI (s) (CC:80) [16:21:55:845]: Note: 1: 2262 2: ODBCSourceAttribute 3: -2147287038
    Action start 16:21:55: InstallODBC.
    MSI (s) (CC:80) [16:21:55:845]: Doing action: RegisterTypeLibraries
    Action ended 16:21:55: InstallODBC. Return value 0.
    MSI (s) (CC:80) [16:21:55:846]: Note: 1: 2262 2: TypeLib 3: -2147287038
    Action start 16:21:55: RegisterTypeLibraries.
    MSI (s) (CC:80) [16:21:55:846]: Doing action: RegisterComPlus
    Action ended 16:21:55: RegisterTypeLibraries. Return value 1.
    MSI (s) (CC:80) [16:21:55:846]: Note: 1: 2262 2: Complus 3: -2147287038
    Action start 16:21:55: RegisterComPlus.
    MSI (s) (CC:80) [16:21:55:846]: Doing action: InstallServices
    Action ended 16:21:55: RegisterComPlus. Return value 1.
    MSI (s) (CC:80) [16:21:55:847]: Note: 1: 2262 2: LockPermissions 3: -2147287038
    MSI (s) (CC:80) [16:21:55:847]: Note: 1: 2262 2: ServiceInstall 3: -2147287038
    Action start 16:21:55: InstallServices.
    MSI (s) (CC:80) [16:21:55:847]: Doing action: RunClientMRInitUninstallRollback
    Action ended 16:21:55: InstallServices. Return value 1.
    Action start 16:21:55: RunClientMRInitUninstallRollback.
    MSI (s) (CC:80) [16:21:55:848]: Doing action: RunClientMRInit
    Action ended 16:21:55: RunClientMRInitUninstallRollback. Return value 1.
    Action start 16:21:55: RunClientMRInit.
    MSI (s) (CC:80) [16:21:55:849]: Skipping action: RunClientMRInitForUpgrade (condition is false)
    MSI (s) (CC:80) [16:21:55:849]: Doing action: UninstallAgentRollBack
    Action ended 16:21:55: RunClientMRInit. Return value 1.
    Action start 16:21:55: UninstallAgentRollBack.
    MSI (s) (CC:80) [16:21:55:849]: Doing action: InstallAgent
    Action ended 16:21:55: UninstallAgentRollBack. Return value 1.
    Action start 16:21:55: InstallAgent.
    MSI (s) (CC:80) [16:21:55:850]: Doing action: UninstallRouterRollback
    Action ended 16:21:55: InstallAgent. Return value 1.
    Action start 16:21:55: UninstallRouterRollback.
    MSI (s) (CC:80) [16:21:55:851]: Doing action: ScheduleSetPermissions.Deferred_x64.A42953EB_3852_4E7A_82AB_8C060787C9A7
    Action ended 16:21:55: UninstallRouterRollback. Return value 1.
    MSI (s) (CC:48) [16:21:55:855]: Note: 1: 2324 2: -1073741701 3: C:\WINDOWS\Installer\MSI26BB.tmp
    Action start 16:21:55: ScheduleSetPermissions.Deferred_x64.A42953EB_3852_4E7A_82AB_8C060787C9A7.
    MSI (s) (CC:80) [16:21:55:855]: Note: 1: 1723 2: ScheduleSetPermissions.Deferred_x64.A42953EB_3852_4E7A_82AB_8C060787C9A7 3: SchedulePermissionsDeferred 4: C:\WINDOWS\Installer\MSI26BB.tmp
    CustomAction ScheduleSetPermissions.Deferred_x64.A42953EB_3852_4E7A_82AB_8C060787C9A7 returned actual error code 1157 (note this may not be 100% accurate if translation happened inside sandbox)
    MSI (s) (CC:80) [16:21:55:856]: Product: Sophos Remote Management System -- Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. Action ScheduleSetPermissions.Deferred_x64.A42953EB_3852_4E7A_82AB_8C060787C9A7, entry: SchedulePermissionsDeferred, library: C:\WINDOWS\Installer\MSI26BB.tmp

    Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. Action ScheduleSetPermissions.Deferred_x64.A42953EB_3852_4E7A_82AB_8C060787C9A7, entry: SchedulePermissionsDeferred, library: C:\WINDOWS\Installer\MSI26BB.tmp
    MSI (s) (CC:80) [16:21:55:857]: Machine policy value 'DisableRollback' is 0
    MSI (s) (CC:80) [16:21:55:857]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    Action ended 16:21:55: ScheduleSetPermissions.Deferred_x64.A42953EB_3852_4E7A_82AB_8C060787C9A7. Return value 3.
    MSI (s) (CC:80) [16:21:55:857]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (CC:80) [16:21:55:857]: No System Restore sequence number for this installation.
    MSI (s) (CC:80) [16:21:55:857]: Unlocking Server
    Action ended 16:21:55: INSTALL. Return value 3.
    Property(S): DiskPrompt = [1]
    Property(S): Registration = No
    Property(S): UpgradeCode = {875FCE2A-79F9-4561-BC5B-74964678E049}
    Property(S): IEXPLORER = C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
    Property(S): INSTALLDIR = C:\Program Files (x86)\Sophos\Remote Management System\
    Property(S): ALLUSERS = 1
    Property(S): ALLUSERSPROFILE = C:\ProgramData\
    Property(S): RMSCFGDIR = C:\Program Files (x86)\Sophos\Remote Management System\
    Property(S): USERPROFILE = C:\Users\Default\
    Property(S): TARGETDIR = C:\
    Property(S): CommonAppDataFolder = C:\ProgramData\
    Property(S): SOPHOS = C:\Program Files (x86)\Sophos\
    Property(S): ProgramFilesFolder = C:\Program Files (x86)\
    Property(S): SavFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Sophos\Sophos Endpoint Security and Control\
    Property(S): SophosFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Sophos\
    Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
    Property(S): TempFolder = C:\WINDOWS\TEMP\
    Property(S): VersionNT = 601
    Property(S): _IsMaintenance = Change
    Property(S): _IsSetupTypeMin = Typical
    Property(S): AgreeToLicense = No
    Property(S): ApplicationUsers = AllUsers
    Property(S): ARPCOMMENTS = Communicates with Sophos Enterprise Console
    Property(S): ARPCONTACT = Sophos Technical Support
    Property(S): ARPHELPLINK = http://www.sophos.com/support
    Property(S): ARPNOMODIFY = 1
    Property(S): ARPNOREPAIR = 1
    Property(S): ARPPRODUCTICON = ARPPRODUCTICON.exe
    Property(S): ARPURLINFOABOUT = http://www.sophos.com
    Property(S): BuildRefNum = 206832
    Property(S): BuildNumber = 127
    Property(S): Display_IsBitmapDlg = 1
    Property(S): DisplayNameCustom = Custom
    Property(S): DisplayNameMinimal = Minimal
    Property(S): DisplayNameTypical = Typical
    Property(S): DWUSINTERVAL = 30
    Property(S): InstallChoice = AR
    Property(S): MSIRESTARTMANAGERCONTROL = Disable
    Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@
    Property(S): ProductID = none
    Property(S): ProgressType0 = install
    Property(S): ProgressType1 = Installing
    Property(S): ProgressType2 = installed
    Property(S): ProgressType3 = installs
    Property(S): RebootYesNo = Yes
    Property(S): ReinstallModeText = omus
    Property(S): SetupType = Typical
    Property(S): ISReleaseFlags = Release
    Property(S): InstallShieldTempProp = 0
    Property(S): RMSMSICALL = 1
    Property(S): Manufacturer = Sophos Limited
    Property(S): ProductCode = {FED1005D-CBC8-45D5-A288-FFC7BB304121}
    Property(S): ProductLanguage = 1033
    Property(S): ProductName = Sophos Remote Management System
    Property(S): ProductVersion = 4.1.1
    Property(S): SecureCustomProperties = V3FOUND
    Property(S): MsiHiddenProperties = SOPHOS_TP_TOKEN
    Property(S): RMSINSTALLDIR = C:\Program Files (x86)\Sophos\Remote Management System\
    Property(S): AGENT.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\Program Files (x86)\Sophos\Remote Management System\Agent\
    Property(S): ADAPTERSTORAGE.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\Program Files (x86)\Sophos\Remote Management System\Agent\AdapterStorage\
    Property(S): ALOGS.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\Program Files (x86)\Sophos\Remote Management System\Agent\Logs\
    Property(S): ALC.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\Program Files (x86)\Sophos\Remote Management System\ALC\
    Property(S): ALCLOGS.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\Program Files (x86)\Sophos\Remote Management System\ALC\Logs\
    Property(S): ROUTER.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\Program Files (x86)\Sophos\Remote Management System\Router\
    Property(S): ENVELOPES.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\Program Files (x86)\Sophos\Remote Management System\Router\Envelopes\
    Property(S): NETWORKREPORT.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\Program Files (x86)\Sophos\Remote Management System\Router\NetworkReport\
    Property(S): RLOGS.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\Program Files (x86)\Sophos\Remote Management System\Router\Logs\
    Property(S): APPDATA_SOPHOS.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\ProgramData\Sophos\
    Property(S): APPDATA_RMS.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\ProgramData\Sophos\Remote Management System\
    Property(S): APPDATA_RMS_3 = C:\ProgramData\Sophos\Remote Management System\3\
    Property(S): AGENT_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\ProgramData\Sophos\Remote Management System\3\Agent\
    Property(S): ADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\
    Property(S): ALCADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\ALC\
    Property(S): NACADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\NAC\
    Property(S): SAVADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\SAV\
    Property(S): SCFADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\SCF\
    Property(S): SUMADAPTERSTORAGE_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\SDDM\
    Property(S): ALOGS_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\ProgramData\Sophos\Remote Management System\3\Agent\Logs\
    Property(S): EMLIBFolder = C:\ProgramData\Sophos\Remote Management System\3\EMLib\
    Property(S): EMLIBFolder_LOGS = C:\ProgramData\Sophos\Remote Management System\3\EMLib\Logs\
    Property(S): ROUTER_NEW = C:\ProgramData\Sophos\Remote Management System\3\Router\
    Property(S): ENVELOPES_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\ProgramData\Sophos\Remote Management System\3\Router\Envelopes\
    Property(S): NETWORKREPORT_NEW = C:\ProgramData\Sophos\Remote Management System\3\Router\NetworkReport\
    Property(S): RLOGS_NEW.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\ProgramData\Sophos\Remote Management System\3\Router\Logs\
    Property(S): ALCADAPTERSTORAGE.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\Program Files (x86)\Sophos\Remote Management System\Agent\AdapterStorage\ALC\
    Property(S): SAVADAPTERSTORAGE.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\Program Files (x86)\Sophos\Remote Management System\Agent\AdapterStorage\SAV\
    Property(S): SCFADAPTERSTORAGE.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\Program Files (x86)\Sophos\Remote Management System\Agent\AdapterStorage\SCF\
    Property(S): SOPHOS.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\Program Files (x86)\Sophos\
    Property(S): REMOTE_MANAGEMENT_SYSTEM.A42953EB_3852_4E7A_82AB_8C060787C9A7 = C:\Program Files (x86)\Sophos\Remote Management System\
    Property(S): INSTALLDIR.AB2CCA78_E31E_4758_9EB0_BF5664C2EECF = C:\Program Files (x86)\Sophos\Remote Management System\
    Property(S): MsiLogFileLocation = C:\WINDOWS\InstallLogs\rms.log
    Property(S): PackageCode = {65A94DAE-FA16-4F36-829D-1B1B5C1A7781}
    Property(S): ProductState = 5
    Property(S): ProductToBeRegistered = 1
    Property(S): CURRENTDIRECTORY = C:\ProgramData\Sophos\AutoUpdate\Cache\rms
    Property(S): CLIENTUILEVEL = 3
    Property(S): CLIENTPROCESSID = 8652
    Property(S): MsiSystemRebootPending = 1
    Property(S): PRODUCTLANGUAGE = 1033
    Property(S): VersionDatabase = 200
    Property(S): VersionMsi = 5.00
    Property(S): VersionNT64 = 601
    Property(S): WindowsBuild = 7601
    Property(S): ServicePackLevel = 1
    Property(S): ServicePackLevelMinor = 0
    Property(S): MsiNTProductType = 1
    Property(S): WindowsFolder = C:\WINDOWS\
    Property(S): WindowsVolume = C:\
    Property(S): System64Folder = C:\WINDOWS\system32\
    Property(S): SystemFolder = C:\WINDOWS\SysWOW64\
    Property(S): RemoteAdminTS = 1
    Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
    Property(S): ProgramFiles64Folder = C:\Program Files\
    Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
    Property(S): AppDataFolder = C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\
    Property(S): FavoritesFolder = C:\WINDOWS\system32\config\systemprofile\Favorites\
    Property(S): NetHoodFolder = C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
    Property(S): PersonalFolder = C:\WINDOWS\system32\config\systemprofile\Documents\
    Property(S): PrintHoodFolder = C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
    Property(S): RecentFolder = C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent\
    Property(S): SendToFolder = C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\SendTo\
    Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
    Property(S): LocalAppDataFolder = C:\WINDOWS\system32\config\systemprofile\AppData\Local\
    Property(S): MyPicturesFolder = C:\WINDOWS\system32\config\systemprofile\Pictures\
    Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
    Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
    Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
    Property(S): DesktopFolder = C:\Users\Public\Desktop\
    Property(S): FontsFolder = C:\WINDOWS\Fonts\
    Property(S): GPTSupport = 1
    Property(S): OLEAdvtSupport = 1
    Property(S): ShellAdvtSupport = 1
    Property(S): MsiAMD64 = 6
    Property(S): Msix64 = 6
    Property(S): Intel = 6
    Property(S): PhysicalMemory = 20336
    Property(S): VirtualMemory = 36012
    Property(S): AdminUser = 1
    Property(S): MsiTrueAdminUser = 1
    Property(S): LogonUser = SYSTEM
    Property(S): UserSID = S-1-5-18
    Property(S): UserLanguageID = 2057
    Property(S): ComputerName = <computername>
    Property(S): SystemLanguageID = 1033
    Property(S): ScreenX = 1024
    Property(S): ScreenY = 768
    Property(S): CaptionHeight = 27
    Property(S): BorderTop = 1
    Property(S): BorderSide = 1
    Property(S): TextHeight = 20
    Property(S): TextInternalLeading = 4
    Property(S): ColorBits = 32
    Property(S): TTCSupport = 1
    Property(S): Time = 16:21:55
    Property(S): Date = 10/10/2019
    Property(S): MsiNetAssemblySupport = 4.8.3761.0
    Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
    Property(S): RedirectedDllSupport = 2
    Property(S): MsiRunningElevated = 1
    Property(S): Privileged = 1
    Property(S): USERNAME = <user>
    Property(S): COMPANYNAME = <user>
    Property(S): Installed = 00:00:00
    Property(S): DATABASE = C:\WINDOWS\Installer\292e4.msi
    Property(S): OriginalDatabase = C:\ProgramData\Sophos\AutoUpdate\Cache\rms\Sophos Remote Management System.msi
    Property(S): UILevel = 2
    Property(S): ACTION = INSTALL
    Property(S): ROOTDRIVE = C:\
    Property(S): CostingComplete = 1
    Property(S): OutOfDiskSpace = 0
    Property(S): OutOfNoRbDiskSpace = 0
    Property(S): PrimaryVolumeSpaceAvailable = 0
    Property(S): PrimaryVolumeSpaceRequired = 0
    Property(S): PrimaryVolumeSpaceRemaining = 0
    Property(S): INSTALLLEVEL = 1
    MSI (s) (CC:80) [16:21:55:884]: Windows Installer reconfigured the product. Product Name: Sophos Remote Management System. Product Version: 4.1.1. Product Language: 1033. Manufacturer: Sophos Limited. Reconfiguration success or error status: 1603.

    MSI (s) (CC:80) [16:21:55:885]: Deferring clean up of packages/files, if any exist
    MSI (s) (CC:80) [16:21:55:886]: MainEngineThread is returning 1603
    MSI (s) (CC:D0) [16:21:55:886]: No System Restore sequence number for this installation.
    === Logging stopped: 10/10/2019 16:21:55 ===
    MSI (s) (CC:D0) [16:21:55:888]: User policy value 'DisableRollback' is 0
    MSI (s) (CC:D0) [16:21:55:888]: Machine policy value 'DisableRollback' is 0
    MSI (s) (CC:D0) [16:21:55:888]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (CC:D0) [16:21:55:888]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (CC:D0) [16:21:55:888]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (CC:D0) [16:21:55:889]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
    MSI (s) (CC:D0) [16:21:55:889]: Restoring environment variables
    MSI (c) (CC:A0) [16:21:55:891]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
    MSI (c) (CC:A0) [16:21:55:891]: MainEngineThread is returning 1603
    === Verbose logging stopped: 10/10/2019 16:21:55 ===

  • 0 in reply to Daniel Gebler

    Hi  

    I have gone through the verbose logs but unfortunately, they are also mentioning the simple error 1723 and have pointed towards any permission issue or any other issues.

    I'd request you to open a support case as we need many other logs i.e. process monitor, etc to analyze the situation. Please PM me the case number once you receive the email of the case number.

    Regards,

    Jasmin
    Community Support Engineer | Sophos Support
    Sophos Support Videos | Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts |
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