Sophos Update failing

Question

Hi, 
 
 today all our clients (Windows 10 22H2) failed to Update Sophos Intercept X: 
 
 in the Log: 
 
 Sophos File Scanner v1.11.3.879 konnte nicht installiert werden. 
 Does anyone else have the same problem or does anyone know where I can get more information about this error?

Michael Schneider · Accepted Answer

This is what i got from sophos: The Sophos File Scanner update issue is currently under investigation by our developers. The internal case number is WINEP-52707 While the error indicates an installation failure, this only prevents Sophos File Scanner from loading the latest local reputation data. It will subsequently fall back to the existing data. There is no loss of protection.

LuCar Toni · Answer

support.sophos.com/.../KB-000045926

Maxim-Sophos · Answer

The issue should now be resolved. More information at https://support.sophos.com/support/s/article/KB-000045926?language=en_US .

Sophos Update failing

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