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Sophos Update failing

AndreasLiesegang

Hi,

today all our clients (Windows 10 22H2) failed to Update Sophos Intercept X:

in the Log:

Sophos File Scanner v1.11.3.879 konnte nicht installiert werden.

Does anyone else have the same problem or does anyone know where I can get more information about this error?



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  • +1 in reply to Michael Schneider

    This is what i got from sophos:

    The Sophos File Scanner update issue is currently under investigation by our developers. The internal case number is WINEP-52707  While the error indicates an installation failure, this only prevents Sophos File Scanner from loading the latest local reputation data. It will subsequently fall back to the existing data. There is no loss of protection.


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