Bandwith Issues Chrome/Firefox/Edge

We have been using Sophos intercept x advanced with MTR for about 6 weeks. Since then, our bandwidth has dropped 90%. We use a gigabit internet connection and have previously achieved the following values ​​in a speed test in the browser: Down: 900MB/s Up: 800MB/s

Now, if we're lucky, we'll get Down: 60MB/s Up: 300MB/s.

We found out that it is due to the following settings:
 If these settings are deactivated, we have full bandwidth when surfing again. But we don't want to leave them disabled. This is not a condition, the support from Sophos is not getting anywhere either. We expected more...


here are the screenshots from the speedtest:

deactivated settings:


activated settings:




Added Tags
[edited by: GlennSen at 5:28 AM (GMT -7) on 24 May 2022]
Parents Reply
  • Hello Kushal,

    Do you know if Sophos is working on a fix for this speed issue? we have over 4000 computers deployed with sophos AV and everyday we are getting more customers reporting browsing speed issues due to the network threat protection throttling the internet speeds. on one network its throttling my gigabit speeds down to 40-60 mbps. my only remedy at the moment is to disable network threat protection.

    thanks,

    Jose

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