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Web Control does not block drive.google.com

Atul Raj

Hello,

We are facing a problem. We have created a Web control filter under "Control sites tagged in Website Management" where we blocked drive.google.com

 

Despite of it being clocked, the site is accessible.

 

Even the Sophos support team member was not able to find out the problem. The case id is 8227761.



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  • 0

    Hi Atul Raj,

    I wonder what could have gone worng with the policy in your case. I just tried to recreate it my lab and I was able to successfully block the google drive site. Let me check with the above-mentioned case and have it followed up internally. 

    Regards,

    Gowtham Mani
    Community Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.

  • 0 in reply to Gowtham Mani

    If you:

    Close your browsers down

    Stop the "Sophos Web Intelligence Service".

    Delete: "C:\ProgramData\Sophos\Web Intelligence\sxl3_cache.dat"

    Start the "Sophos Web Intelligence Service"

    Visit drive.google.com before google.com. Maybe even add drive.google.com as the initial startup page does it get blocked?

    Regards,

    Jak

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  • 0 in reply to Gowtham Mani

    If you:

    Close your browsers down

    Stop the "Sophos Web Intelligence Service".

    Delete: "C:\ProgramData\Sophos\Web Intelligence\sxl3_cache.dat"

    Start the "Sophos Web Intelligence Service"

    Visit drive.google.com before google.com. Maybe even add drive.google.com as the initial startup page does it get blocked?

    Regards,

    Jak

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