A computer already encrypted by other product encryption..how do I manage it through sophos.is it possible?
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A computer already encrypted by other product encryption..how do I manage it through sophos.is it possible?
Hi SUBHASRI D
If you have installed any of the other product then Sophos Central Device Encryption or Sophos Safeguard on your machines, Sophos will not be able to manage it.
Sophos manages Bitlocker (for windows OS) and FileVault (for Mac OS) which are native encryption technologies provided by Microsoft and Apple respectively.
Regards,
Jasmin
Community Support Engineer | Sophos Support
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Hi SUBHASRI D
Yes, you can have a recovery key through the Sophos management centre.
Please refer to this document which has covered all the types of recovery scenarios.
Regards,
Jasmin
Community Support Engineer | Sophos Support
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Hi SUBHASRI D
For the information regarding the Active Directory synchronization with Safeguard management center, please refer to this article. You can also refer anything regarding the Safeguard Enterprise in this article.
Regards,
Jasmin
Community Support Engineer | Sophos Support
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Hi SUBHASRI D
Safeguard Enterprise doesn't have conventional SSO sign in as it is an enterprise-level tool which can not be accessible to everyone in the organization. Safeguard Management Centre is only accessible to the user which is only under the Security Officer tab.
If you have synchronized your Active Directory to Safeguard management centre, you can promote your AD user as Security Officer to provide access to the Safeguard Management Center. Please refer to this article to know the steps.
Regards,
Jasmin
Community Support Engineer | Sophos Support
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Hi SUBHASRI D
Please refer to this article which provides SQL queries for a few of the reports which are not available as reports in the Safeguard management center. Apart from that, you can refer to this article which explains about reports. You can navigate on the document through the panel in the left hand side.
Regards,
Jasmin
Community Support Engineer | Sophos Support
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You can also easily produce inventory logs from the server, which will show client drive state (encrypted/not) and also encryption type, device last seen etc. No SQL queries are needed for this - it's built into the console.
Hi,
Can you guide me through ,where can i find it in the console.
There is a tab for reports,but i need the logs of the users who are manged by safeguard management center.
Regards,
Subhasri
This "basic" report doesn't contain users, but instead the devices. Click on the root of your domain (on the left) Select Inventory on the tabs on right. Click the magnifying glass (without entering a PC/hostname) This will list ALL devices that have reported into SafeGuard. Select one device (anyone - doesn't matter). File - Print Preview - "Calculating print area might take several mins" - Click OK" - When window opens - File - Export Document. Find format you need and save it to view later.
What data are you looking for with your users? The users of the console or users of the devices that have SafeGuard installed?
This "basic" report doesn't contain users, but instead the devices. Click on the root of your domain (on the left) Select Inventory on the tabs on right. Click the magnifying glass (without entering a PC/hostname) This will list ALL devices that have reported into SafeGuard. Select one device (anyone - doesn't matter). File - Print Preview - "Calculating print area might take several mins" - Click OK" - When window opens - File - Export Document. Find format you need and save it to view later.
What data are you looking for with your users? The users of the console or users of the devices that have SafeGuard installed?