A computer already encrypted by other product encryption..how do I manage it through sophos.is it possible?
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A computer already encrypted by other product encryption..how do I manage it through sophos.is it possible?
Hi SUBHASRI D
If you have installed any of the other product then Sophos Central Device Encryption or Sophos Safeguard on your machines, Sophos will not be able to manage it.
Sophos manages Bitlocker (for windows OS) and FileVault (for Mac OS) which are native encryption technologies provided by Microsoft and Apple respectively.
Regards,
Jasmin
Community Support Engineer | Sophos Support
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okay...C if we have a user machine protected by sophos endpoint,the user has forgotten the password or he has left the organisation,in this case how will i recover the endpoint password??
And if a machine doesnt have bitlocker in it then how do i encrypt?
Hi SUBHASRI D
Tamper protection is only for the limited administration for Sophos Endpoint client not for the windows operating system.
If your user set the password on windows credential provider to enter into the OS, tamper protection can't do anything there. To turn off tamper protection password for the client, you can follow this article.
If the Machine without BitLocker is windows 7, it can be encrypted with Safeguard 8.10 version which has safeguard encryption for those machines.
Regards,
Jasmin
Community Support Engineer | Sophos Support
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Hi SUBHASRI D
Yes, you can have a recovery key through the Sophos management centre.
Please refer to this document which has covered all the types of recovery scenarios.
Regards,
Jasmin
Community Support Engineer | Sophos Support
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Hi SUBHASRI D
For the information regarding the Active Directory synchronization with Safeguard management center, please refer to this article. You can also refer anything regarding the Safeguard Enterprise in this article.
Regards,
Jasmin
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
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Hi SUBHASRI D
Safeguard Enterprise doesn't have conventional SSO sign in as it is an enterprise-level tool which can not be accessible to everyone in the organization. Safeguard Management Centre is only accessible to the user which is only under the Security Officer tab.
If you have synchronized your Active Directory to Safeguard management centre, you can promote your AD user as Security Officer to provide access to the Safeguard Management Center. Please refer to this article to know the steps.
Regards,
Jasmin
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link
Hi SUBHASRI D
Please refer to this article which provides SQL queries for a few of the reports which are not available as reports in the Safeguard management center. Apart from that, you can refer to this article which explains about reports. You can navigate on the document through the panel in the left hand side.
Regards,
Jasmin
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link
Hi SUBHASRI D
Please refer to this article which provides SQL queries for a few of the reports which are not available as reports in the Safeguard management center. Apart from that, you can refer to this article which explains about reports. You can navigate on the document through the panel in the left hand side.
Regards,
Jasmin
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link