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Can't Delete client less users in cyberoam CR50iNG

Hi everyone I have a cyberoam CR50iNG UTM and I created couple of Client less users on it but I can't delete them . Of course I log in as admin and tried everything like deactivating the user and everything but i simply can't delete client less users and it doesn't return any error at all , says completely nothing. thanks in advance

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0 Aditya Patel over 5 years ago

Hi Shahram. It does seem like a database issue. Could you please check if you could upgrade the device's firmware or rebuild it? You may also contact Cyberoam support for this issue.

Regards,

Aditya Patel
Global Escalation Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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0 Aditya Patel over 5 years ago

Hi Shahram. It does seem like a database issue. Could you please check if you could upgrade the device's firmware or rebuild it? You may also contact Cyberoam support for this issue.

Regards,

Aditya Patel
Global Escalation Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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0 Shahram p over 5 years ago in reply to Aditya Patel

Thanks for your answer. I updated my UTM to 10.6.6 and my problem have been resolved.
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