Discussions My Sophos XG firewall in internet port every 1 to 3 hours 40-50 second down,

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My Sophos XG firewall in internet port every 1 to 3 hours 40-50 second down,

Nilesh R Lad over 7 years ago

I am using Sophos XG 135 firewall 10 to 11 device and every device internet port down 40-50 second auto down and up every 2-3 hours..

so please give me any proper solution...

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0 sachingurung over 7 years ago

Hi Nilesh,

I would like to check two things:

1. logs from Log Viewer | System | Gateway;

2. Go to Network | WAN Link Manager then take a screenshot of the inside configuration of the gateway host.

Thank You

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 sachingurung over 7 years ago

Hi Nilesh,

I would like to check two things:

1. logs from Log Viewer | System | Gateway;

2. Go to Network | WAN Link Manager then take a screenshot of the inside configuration of the gateway host.

Thank You

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
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0 Nilesh R Lad over 7 years ago in reply to sachingurung

Dear Sir

Please give me any solution from this problem....
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0 sachingurung over 7 years ago in reply to Nilesh R Lad

Failover rules are perfect, no change required here. Tell us more about your ISP connection and if you have a line coming on XG from a local internet router/modem, then place an unmanageable switch between the XG firewall and the modem and monitor the issue.

Thank You

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
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