This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Username change

Hello,

please change my Name to kiman26

Thank you



This thread was automatically locked due to age.
Parents Reply Children
  • Looks like you have registered twice and have two logins with Sophos ID.  The email address is different.  You posted this thread under the k.d*******@******ium.com email and that's the one I changed as requested and is associated with the kiman26 username.  However the account you're now posting under is k.r*******@g******m.

    If you can let me know which username to associate with which I'll see what I can do - I'll need a different (evenly slightly) username for both.  You could have the originally requested username of kiman26 associated with the k.r*******@g******m login, but you'll have to let me know what the k.d*******@******ium.com account should have as a username now.

    Let's call k.d*******@******ium.com "account 1" and we'll call k.r*******@g******m "account 2" - I'm sure you'll recognize the email addresses.  Reply back and simply say...

    account 1 = _ _ _ _ _ _

    account 2 = _ _ _ _ _ _

    ...and I'll see about getting them set up.  If you need more information ping me a private message.

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • Hi ruckus,

    So I was mistaken, can you merge the two accounts? If so I want to keep a username kiman26 with k.darbeida@retrolium.com, otherwise delete the account with e-mail: k.rymesoft@gmail.com

    Thank you.

  • I can merge.  Since you have just posted with the account you want merging, and that means it will be deleted, can you confirm you understand you will not be able to log in with the @gmail account after I merge them?

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • If keep my old posts and notification for both accounts, OK I CONFIRM.

    Thank you

  • OK, I've deleted the Karim DARBEIDA account and merged the posts to kiman26.  Please only log in with the k.d*******@re****ium.com account from now on.

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.