Sophos Blacklist

Hi Thomas,

Thank you for reaching out to Sophos Community.

Kindly share the following:

• IP address and Domain
• Full Log
• .eml sample of the email being rejected
• Affected domain(s).

Domäne: owa.wandlitz.de

IP: 82.193.244.250

Domäne: owa.wandlitz.de

IP: 82.193.244.250

Hi Thomas,

Kindly attach a .eml sample so we can request a ticket for Sophos Lab to check the issue further. Thank you.

Hello there, 

Labs have confirmed that they aren’t blocking the IP/Domain; the block is at the customer product configuration. 

Here’s a reference to the UTM/Firewall/SFOS docs that highlight this fact:
https://support.sophos.com/support/s/article/KB-000038662?language=en_US

Regards,