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Urgent Assistance Needed for Phishing Threat False Positive on VirusTotal

Hello,

I have a problem with your scanning service. You have marked our site as a phishing threat on VirusTotal. This is severely limiting our online services.

The website is: https://2m.ma/ar/

We have implemented a comprehensive security environment using CloudFlare.

I have tried to contact Sophos support but have not succeeded in getting any response.

Could you please help me understand why Sophos flagged our site as a phishing threat?

Thank you for your assistance.

Best regards

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Top Replies

Raphael Alganes 5 months ago +1 suggested

Hello Omayma, Kindly follow the steps as outlined in this guide for submitting URL reassessment: URL Reassessment / URL Recategorization Thanks,

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0 Raphael Alganes 5 months ago

Hello Omayma,

Kindly follow the steps as outlined in this guide for submitting URL reassessment: URL Reassessment / URL Recategorization

Thanks,

Raphael Alganes
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
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0 Raphael Alganes 5 months ago

Hello Omayma,

Kindly follow the steps as outlined in this guide for submitting URL reassessment: URL Reassessment / URL Recategorization

Thanks,

Raphael Alganes
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
Cancel
Vote Up +1 Vote Down

Cancel

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