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Delete Sophos ID account / profile


How can I delete my delete my Sophos ID account / profile?

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  • Hi Jey,

    Thank you for reaching out to Sophos Support.

    Can we inquire which Account? Community Account or Sophos ID.
    Kindly note that as your Sophos ID and Sophos Community accounts are associated, navigating/signing in on the community may re-generate your Community account if you choose to keep your Sophos ID account.

    If you wish to delete both the community account and your Sophos ID, you must open a ticket with our Customer Care team.

    Erick Jan
    Community Support Engineer | Sophos Technical Support
    Sophos Support Videos Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.

  • FormerMember
    0 FormerMember in reply to Erick Jan


    Where can I open a support ticket to delete both, the community account and my Sophos ID? I cannot find any link to contact the customer care team. 


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