super slow loading of support community list

Hi Lherzog,

Thank you for reaching Sophos Community.

Are you still experiencing the issue?

Upon testing, I also experienced this on my first few tries. However, now it loads faster. Possible it's been cached already.

I'll report this to our internal team for checking. Thank you for the feedback.

most of the times it is still slow, even after first load. never quick. 1min should be unacceptable anyway.

click on it several times, every 2nd , 3rd click it is slow.

Is in that state for a while now.  RE: how to find this chat "Community Chat" on the website?

Hello,

I don't see this behaviour with my browser over here. Using Firefox.

Hi LHerzog,

This is noted. I've already sent a query to our internal team for further checking.

Hi Phillipp,

Thank you for the feedback

still slow, though

Now, as of today, I have this problem logging into partner portal as well.

I am waiting for the authentication to complete after putting in my loginname and password since 10 Minutes now.

Nothing happens - it looks like dead.

Sorry, wrong thread!

Hello LHerzog,

This is an ongoing issue due to how the community groups/forum are nested and the number of groups. (This is caused by the number of groups displayed on one page).

We’re working on this, but it’ll take a few months. We’re aiming for the end of Q3.

Regards,