I have no way to connect to my sophos portal , neither to create a ticket ,i use my email to connect and i login and then i am prompted to enter a pin CODE and a security code ( i don't have access to the phone number anymore )
Hello there,
Thank you for reaching out!
For issues related to the Portal, reach out to Customer Care via Phone so they can assist you to reset your password/MFA.
https://support.sophos.com/support/s/?language=en_US Click the Critical Cases box and find the number closer to your region.
Regards,