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How can I get a central.sophos account closed?

Our organization has stopped using sophos central, and sophos in general.

When I reached out to support to close the account, I was asked for a current license number, but the license is expired, because our organization has stopped using sophos.

How do I close the account?

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0 Karlos over 1 year ago

Hi Ron,

You would need to reach out to our Customer Care team instead of Support for your request. You can reach them via phone: support.sophos.com and select your region under Critical Cases for your local number.

Karlos
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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0 Karlos over 1 year ago

Hi Ron,

You would need to reach out to our Customer Care team instead of Support for your request. You can reach them via phone: support.sophos.com and select your region under Critical Cases for your local number.

Karlos
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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0 Ron Chmara over 1 year ago in reply to Karlos

The clickable link above for support.sophos... does not work. Used it for clues, though, that got me into phone support.

Wound up in a phone tree, bounced around, was repeatedly asked if I want no licenses (no), account should be closed now.
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