Sophos Home Login Issues

Hi All,

Have tried everything and haven't gotten anywhere.  I have Sophos Home and today I tried to download some FTP software.  Sophos blocked it but a pop-up said I could manage devices and sw and wanted me to login.  Apparently I didnt save my password.  I clicked the reset password button but never received and email.  And I never saw where I can request to resend the verification email.  So for support it says I have to login!  So now I am stuck.  I cant login and I cant reset my password which means I cant download anything.  How do I get help?  I have read through all the support pages and it seems unless I can login I cant get help.

Any ideas?


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