I built a very basic website for a client and one of his clients uses Sophos on their machines.
The issue starts with the fact that my client's client is unable to access his website because Sophos is blocking it.
The website: https://michaelethangold.com/
My client is at risk of losing this client due to the inability to showcase his work.
For the category issue, you can request a URL re-assessment on the following URL.
You can also create a local exception for…
You can also create a local exception for the website https://docs.sophos.com/esg/enterprise-console/5-5/help/en-us/esg/Enterprise-Console/tasks/Managing_website_exceptions.html
I did submit the website but I got no response, can you check if the website is considered safe?
I have my client calling me desperately about this. He is on the brink of losing the client.
Thank you for the follow-up, re-assessment takes between 1-to-5 business days.
As mentioned the user can create a local bypass for the URL in question.
But let me follow up with Labs about the request.
I checked and the URL has been updated, we aren’t categorizing anymore as SPAM.
Thank you Emmanuel.