is there anyone having trouble using the "Report a message"-Button in Outlook 2019?We're using OnPrem Exchange 2019 and deployed the AddIn for all users using Exchange Admin Center.
Outlook 2016-Client are fine but clicking "Report a message" within any Outlook 2019 Client results in endless "'Report a message' is processing your request" with no result at all.
There's an support-ticket open since september 2020 with no fix or workaround by now. Quite frustrating, that a key feature of Phish Threat is not usable within the newest Version of Outlook and support / development is not able to provide an solution within multiple month?!
Any PhishThreat-Users around having the same problem?Anyone using PhishThreat at all?
Thank you for contacting the Sophos Community!
Could you share your Case ID so I can follow-up.
sure - it's Case ID 03187550.
I'd really like to use Phish Threat one day, once it's usable with Outlook 2019!
Thank you for the Case ID.
I can see that the Case is escalated to GES, they have asked DEV for a new update on Friday, asking for an ETA for a meaningful update.
is there an "meaningful update" by now?The case is escalated to GES/DEV since mid october 2020 with no results so far...
No update yet, as DEV is currently testing, next update might come on next week.
I will keep you updated if something changes.