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Access Denied when Opening Support Ticket... unable to proceed

Joshua Guinn

Hi,

 

Trying to open a case, but I'm receiving this unexplained Access Denied error. Is the system down? I accessed it via the main support page, and also tried logging into my Sophos account but that did not help.

 

What's going on?

 

Access Denied

You don't have permission to access "secure2.sophos.com/.../describe-issue.aspx" on this server.

Reference #18.ed23fea5.1581432310.193e531



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