Please note: The Sophos Community will be down for approximately 5 hours, starting at 1300 UTC.
Hi All,
Please note that we are completing maintenance work on Saturday, August 8th between 07:00am to 11:00am (UTC).
Customers may have limited functionality during this window. Registrations and key activations will be unavailable during this period:
Hey Everyone,
Our ideas.sophos.com site currently offers a variety of login options. This is great for convenience, both for users, and unfortunately for spammers as well. In an effort to ultimately make it easier and better for everyone using the site, we'll be switching over to use Sophos ID exclusively. Basic email, Facebook, and Google logins will no longer be available, and only Sophos ID logins will be supported…
Our top Community users for each product group leaderboard for Q1 2020 has been announced!
Each user will be awarded the 2020 Top Contributor of the Quarter award and receive a $10 gift certificate to The Sophos Store.
Note: Our leaderboard rewards program is outlined here.
Heartiest congratulations to the winners and our sincere thanks to everyone for your valuable contributions to our Sophos Community!
Our Q1…
Visit our Feedback on User Assistance group to suggest new content for our online help, startup guides, knowledge base and videos, or tell us how we can improve what we already have!
All Sophos Community members!
Guidelines for suggestions
Product Documentation
Happy New Year! With the start of 2020, we would like to thank each and everyone who contributed to our Sophos Community!
We'd like to recognize and pass on our sincere thanks to the top 3 Sophos Community contributors for the year of 2019.
For their outstanding contributions and wonderful assistance, each user will be immortalized with the 2019 Top Contributor of the Year award and a $100 gift certificate…
Our top Community users for each product group leaderboard for Q3 and Q4 2019 has been announced!
Each user will be awarded with the 2019 Top Contributor of the Quarter award and receive a $10 gift certificate to The Sophos Store along with a 1 year Sophos Home Premium subscription.
Congratulations to the winners and our sincere thanks to everyone for your…
Hey Community,
The Sophos SMS Mobile Notification Service is a free of charge service that provides proactive SMS alerting for Sophos products and Sophos Central services. You’re immediately prompted in the event an issue arises, so you’ll know exactly what’s going on, what the impact is, and how to fix it.
Hi Community,
We have had reports of some users experiencing issues while browsing the Sophos Community. There was a problem with some JavaScript files being removed. We took out the references to those files until they were replaced.
Earlier today (Friday), the missing JavaScript files were replaced and we have just put the references to those files back in.
Our top users for each product group leaderboard for Q1 and Q2 will be awarded with the 2019 Top Contributor of the Quarter award and receive a $10 gift certificate to The Sophos Store along with 1 year Sophos Home Premium subscription.
Our leaderboard rewards program is outlined in this post.Congratulations to the winners and thank you to everyone for your valuable contributions to our community! [:)]
I'm pleased to announce that very shortly we will be updating and improving the Sophos Community's search function.
Searching on the community currently brings you existing community posts, community blog posts, PDF documentation, and knowledge base articles. This aims to deliver a lot of the support related content you maybe looking for.
Shortly, when we move over to using https://search.sophos.com/, your default…
Due to a planned maintenance update, the Sophos Community will be unavailable on Saturday, March 9th for approximately an hour at approximately 08:00 CST (14:00 GMT).
The site will show a maintenance page during the work similar to:
The work is urgently required and involves updates to make the platform more stable. Apologies for any inconvenience caused by this.
Regards,
Flo
Happy New Year everyone!
We'd like to recognize and thank our top 3 Sophos Community contributors for the year of 2018. For their outstanding contributions and wonderful assistance in our community, each user will receive a $100 gift certificate to The Sophos Store. Information about our leaderboard rewards program can be found here.
Congratulations to the winners!
Top 3 Community Users for 2018
Our top users for each product group leaderboard for Q1 and Q2 will receive a $10 gift certificate to The Sophos Store. Our leaderboard rewards program is outlined in this post.Congratulations to the winners and thank you to everyone for your valuable contributions to our community!
Our Q3 Winners:
Due to a important scheduled update, the Sophos Community website will be unavailable on Saturday, November 24th starting at 23:00 UTC.
The site should be offline for no longer than six (6) hours. Note that Knowledge Base articles will also be unavailable during this time period.
A maintenance page will be displayed similar to:
Our top users for each product group leaderboard for Q1 and Q2 will receive a $10 gift certificate to The Sophos Store. Our leaderboard rewards program is outlined in this post.Congratulations to the winners and thank you again for your valuable contributions to our community!
Our Q1 Winners:
Due to planned maintenance, the Sophos Community will be unavailable on Saturday, April 14th for no more than 60 minutes.
This is currently scheduled for Saturday, April 14th starting at 06:00 PST, 08:00 CDT, 14:00 BST, 13:00 GMT, 18:30 IST and the site will be unavailable for no more than 60 minutes.
We'd like to recognize and thank our top 3 Sophos Community contributors for the year of 2017. For their outstanding contributions and assistance in our community, each user will receive a $100 gift certificate to The Sophos Store. Information about our leaderboard rewards program can be found here.
Due to a planned maintenance update, the Sophos Community will be unavailable on Saturday, September 16th for between 15-30 minutes.
The update is currently scheduled Saturday, September 16th starting at 06:00 PST, 08:00 CDT, 14:00 BST, 13:00 GMT, 18:30 IST and will be unavailable for approximately 15-30 minutes.
Sorry for the disruption but this…
Due to a planned maintenance update the Sophos Community will be unavailable on Saturday August 26th for approx. 45 minutes.
The update is currently scheduled Saturday August 26th starting at 06:00 PST, 08:00 CDT, 14:00 BST, 13:00 GMT, 18:30 IST and will be unavailable for approximately 45 minutes.
Sorry for the disruption but this update will provide…