This announcement is to share the end of life for SURF. SURF will no longer be available for download, effective immediately.  Customers and Partners are encouraged to use the Sophos Endpoint Self Help (ESH) tool as a more streamlined and update...

Overview The Sophos Support Portal is currently unavailable.Support can be contacted via e-mail or phone. E-mail responses to existing support tickets are not impacted. Product and Environment Sophos Support Portal Issue timeline 04:00 UTC - Support...

In our staff spotlights, we get up close and personal with our amazing Sophos team members.​​Up next is Ravi Patel, Senior Global Escalation Engineer 2 and FY24 Sophos Team 10 Member.  Let's Talk Career   1. Can...

Dear Sophos Community,  As we move into a brand-new month, we're excited to share a recap of the most important updates, highly anticipated announcements, newly released Techvids videos, and informative blog posts. In case you missed an...

Hi Everyone, Help us reinvent the Sophos Community! We are running a short survey, and we'd love for you to share your thoughts on what works and what doesn't as we kick off our site redesign. Your insights will shape a new platform that enhance...

We’re so happy to announce our Top Community Contributors for Q1 2024!  Here are the users who have contributed significantly to the Sophos Community during the first quarter of 2024: Table of Contents Top Sophos Partners Top Sophos User...

In our staff spotlights, we get up close and personal with our amazing Sophos team members. Up next is Sumit, Senior Technical Support Engineer and FY23 Sophos Team 10 Member.  Let's Talk Career  1. Can you tell us about your role at S...

Dear Sophos Community Members,   We're excited to celebrate with you as the first half of 2024 ends. In this monthly recap, we cover the most awaited announcements, release notes, newly published Sophos Techvids videos, and other blog p...

Hello Everyone, Please note that the Sophos Community will undergo scheduled maintenance on Saturday, June 29, from 00:00 to 12:00 UTC. During this time, there will be brief outages and service disruptions. Users may be disconnected from the Sop...

Here's a quick guide on using Support Search (see reference image below): 1. Type your query in the search box using na...

Hello Sophos Community Members,  We’re almost halfway through the year. Let’s dive into this quick recap featuring all the new announcements, release notes and news, Sophos Techvids Videos, and other blogs posted in May. Ch...

In our staff spotlights, we get up close and personal with our amazing Sophos team members.Up next is Hubert Bello, Technical Support Engineer – L1-3 and FY23 Sophos Team 10 Member.  Let's Talk Career  1. Can you tell u...

Hello Everyone, Please note that the Sophos Support Portal (support.sophos.com) and our Knowledgebase (KBAs) will undergo scheduled maintenance on Saturday, June 15, from 05:00 to 05:05 UTC. During this maintenance, emails to Support w...

Hello Everyone,Update: Maintenance has been completed, and the following changes are now in effect: Assets List View will be removed from Account Details. For current licensing information, refer to https://support.sophos.com/support/s/article/KB-...

In our Staff Spotlight series, we get up close and personal with our amazing Sophos team members.Up next is Maxim Weinstein, VP of Market and Competitive Intelligence.    Let's Talk Career  1. Can you tell us about y...

Hello Sophos Community members,  We hope May is off to a great start for you! Firstly, we’d like to thank all of YOU for being part of the Sophos Community. For every blog post you read and every discussion you participate in, please know ...

In our staff spotlights, we get up close and personal with our amazing Sophos team members.Up next is Ryan Robin Mendoza, Technical Support Engineer L1 - 3.  Let's Talk Career 1. Can you tell us about your role at Sophos? I am a Te...

Hi Everyone,The Sophos Community team is running a brief survey to better understand how we can create valuable content that resonates with you the most. Your perspectives will provide helpful insights into the types of Sophos topics, cybersecurity t...

Hello Everyone, Please note that the Sophos Community will undergo scheduled maintenance on Saturday, April 20, from 00:00 to 12:00 UTC. During this time, there will be brief outages and service disruptions, customers may see a generic maintenan...

Hello Community, There is scheduled Sophos licensing maintenance planned for Sunday, April 14, 2024, from 6:00 – 13:00 UTC. During this time, licensing, activation keys and claiming of devices may be intermittently unavailable. Maintenance Wind...

Hi Everyone,  As we enter the second quarter of the year, let’s take a glance back at the noteworthy events of March, including the latest announcements, release notes, Techvids releases, and much more.  Here are the highlights that y...

Hello everyone! We’re so happy to announce our Top Community Contributors for Q1 2024!  Here are the users who have contributed significantly to the Sophos Community during the first quarter of 2024: Table of Contents Top Sophos Partners...

Hi Everyone, Sophos will undergo scheduled maintenance on Tuesday, April 2nd, at 22:00 UTC for approximately 1 hour. During this maintenance, new admins may not be able to complete sign up for a new S...

In our staff spotlights, we get up close and personal with our amazing Sophos team members. ​​Up next is Diksha Sharma, Senior Global Escalation Engineer.  ​Let's Talk Career  1. Can you tell us about your role at Sophos?&nbsp...