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ZTNA VM is not connecting to Sophos Central

Hello,

I have a ZTNA gateway set up on a VMWare ESXi. Unfortunately, the virtual machine cannot connect to Sophos Central and the status of the gateway is still set to (ready for deployment).

What could be the reason? What settings can we check?

Thank you!

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Karlos over 2 years ago in reply to admin_idl +2 verified

Have you met all the requirements outlined here ?

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0 Vivek Jagad over 2 years ago

Hello admin_idl,

Thank you for reaching out to the community, the following doc will help you deploy it properly: https://docs.sophos.com/central/ZTNA/startup/en-us/setup/SetUpGateway/index.html

Thanks & Regards,
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Vivek Jagad | Team Lead, Technical Support, Global Customer Experience

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0 admin_idl over 2 years ago in reply to Vivek Jagad

I have tried to solve it with this document. But unfortunately without success
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0 LuCar Toni over 2 years ago in reply to admin_idl

Do you use ESXi or Vmware Workstation? Can you check the time within your VM?

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+1 Karlos over 2 years ago in reply to admin_idl

Have you met all the requirements outlined here?

Karlos
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+1 Karlos over 2 years ago in reply to admin_idl

Have you met all the requirements outlined here?

Karlos
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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