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WS1000 and windows update

I hope someone has seen this before. I have created an additional policy for our out of state offices. I am currently trying to run windows updates but I get stopped with an error 0x8024402F. The policy instituded for the branch office is more restrictive. I have open Active X Controllers. I have also added update.microsoft.com, microsoft.com, download.windowsupdate.com to the local sites.

Am I missing any additioanl download types? or sites? As far as I can tell on the logs, I should have all the sites needed.

Thanks for your help,

Ilene

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0 ilene over 14 years ago

To clarify this is on the web proxy server
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0 PParker over 14 years ago

Try log on to the Administration Web Interface, go to the Seach tab and select By User under Recent Activity Search. Enter the DOMAIN\user and set the filter to block, do you see anything relate to Windows Updates? You may not, but then do another search based on the IP address and look for any blocked attempts.
Windows Updates from Microsoft's site(s) should work.
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0 whatever over 14 years ago

Hi Ilene, did you give update.microsoft.com and download.microsoft.com a Low or a Trusted in the local site list? If it's Low, call Support and have them check on Byte-Range-Requests. I reckon that's what causing the problems. William
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0 ilene over 14 years ago

Thanks that is an idea. I had it classified as computer and internet and changed it to Business which is trusted. ( Computer and Internet is blocked at the branch office lever)
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