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End of life spare hardware

Hello,

With the retirement of Sophos SG hardware approaching soon (2 months), I wanted to know if hardware replacement for faulty hardware will still be available as long as the license is able to be renewed which ends in 2026.

Thank you.

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BarbaraH over 1 year ago in reply to BAlfson +3 suggested

Hi Bob, A change to what we previously published: As we'll still be selling remaining SG Series appliances after June 30, 2023, we've decided to keep the 1-year and 2-year new subscriptions active for…

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0 Vivek Jagad over 1 year ago

Hey Tom B ,

Thank you for reaching out to the community, as long as you have a valid standard protection UTM license your appliance will be eligible for the RMA.

Thanks & Regards,
_______________________________________________________________

Vivek Jagad | Team Lead, Global Support & Services

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0 Vivek Jagad over 1 year ago

Hey Tom B ,

Thank you for reaching out to the community, as long as you have a valid standard protection UTM license your appliance will be eligible for the RMA.

Thanks & Regards,
_______________________________________________________________

Vivek Jagad | Team Lead, Global Support & Services

Log a Support Case | Sophos Service Guide
Best Practices – Support Case

Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Cancel
Vote Up 0 Vote Down

Cancel

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