Hello,
With the retirement of Sophos SG hardware approaching soon (2 months), I wanted to know if hardware replacement for faulty hardware will still be available as long as the license is able to be renewed which ends in 2026.
Thank you.
Hello,
With the retirement of Sophos SG hardware approaching soon (2 months), I wanted to know if hardware replacement for faulty hardware will still be available as long as the license is able to be renewed which ends in 2026.
Thank you.
Hey Tom B ,
Thank you for reaching out to the community, as long as you have a valid standard protection UTM license your appliance will be eligible for the RMA.
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
