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Problems setting up new APX

Hi,

We have a serious issue with a new AP we just received. The AP in question is the APX530. It's hooked up to a port on our Cisco switch which is a VLAN Trunk-type port, able to connect to all of our VLANs (more on this later), with the standard VLAN 1 as default.

Initially the AP grabs an IP from our main DHCP on VLAN 1 (this DHCP is our own, not UTMs) and chimes in as an unauthorized AP. When adding it, I specify that it needs to operate on VLAN 11 (which is where our other APs already work on). This is where the trouble starts. After setting this, the last thing I see in the logs is:

2022:10:18-09:54:17 firewall awed[27105]: [P120082JG9XB4E8] APX530 from 10.150.4.84:53916 identified as P120082JG9XB4E8
2022:10:18-09:54:17 firewall awed[27105]: [P120082JG9XB4E8] (Re-)loaded identity and/or configuration
2022:10:18-09:54:18 firewall awed[27105]: [P120082JG9XB4E8] ll_read: short read or connection error:
2022:10:18-09:54:18 firewall awed[27105]: [P120082JG9XB4E8] disconnected. Close socket and kill process.

It seems like the AP has issues switching to a different VLAN - it SHOULD grab a new IP (this time from the UTM), but it never does. Our other Sophos AP on lease works fine on the same switch port, so it seems to be something with the AP itself.

Any suggestions what the issue might be?



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