I am using UTM 9.213-4 on an SG210 and have deployed the Sophos EndPoint Protection client on my devices - however, about 12 days ago, the clients stopped showing as "online" in the UTM WebAdmin control panel. If I open the live log, I can see that it appears that my UTM is failing to connect with Sophos:
I'm having the same issue on a ASG220 with UTM 9.352-6. I've tried rebooting and updating to the latest firmware. Existing devices are not online while new devices are not being listed at all. Everything worked fine up until 14 days ago. Turning the Webfilter off didn't help also.
I am on 9.355-1 and still having this issue.
The error is there for hours and then suddenly the connection works . But little later the problem reappears.
So no magic unfortunately yet for me...
I have been experiencing the exact same thing on 9.355-1. I've even reset my subscription and have started over and am still having the same issues with the endpoints. I've also noticed none of the Web Protection logs are coming back. All the logging is blank at this point at this release. I'm surprised no one else is seeing this issue?!?