nslookup :
>
> red.astaro.com
Server: dns.google
Address: 8.8.8.8
*** red.astaro.com wurde von dns.google nicht gefunden: Server failed.
>
This thread was automatically locked due to age.
Maybe a temporary glitch.
E.U. view:
red.astaro.com is an alias for red.geo.astaro.com.
red.geo.astaro.com is an alias for red-prov-eu.astaro.com.
red-prov-eu.astaro.com has address 46.51.176.142
U.S. view:
red.astaro.com is an alias for red.geo.astaro.com.
red.geo.astaro.com is an alias for red-prov-us.astaro.com.
red-prov-us.astaro.com has address 184.72.39.13
Google (8.8.8.8) and Cloudflare (1.1.1.1) both give US view when tested, 9.9.9.9 and Telekom (217.237.149.205) E.U view.
EU-IP does not resolve over here when using Telekom DNS 217.237.149.205
EU-IP does resolve, when using MK Netzdienste DNS
US-IP does resolve when using DSN 1.1.1.1. or DSN 9.9.9.9.
Seems to be a Telekom problem.
Mit freundlichem Gruß, best regards from Germany,
Philipp Rusch
New Vision GmbH, Germany
Sophos Silver-Partner
If a post solves your question please use the 'Verify Answer' button.
~> dig red.astaro.com @217.237.149.205
; <<>> DiG 9.16.42 <<>> red.astaro.com @217.237.149.205
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 34270
;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;red.astaro.com. IN A
;; ANSWER SECTION:
red.astaro.com. 181 IN CNAME red.geo.astaro.com.
red.geo.astaro.com. 121 IN CNAME red-prov-eu.astaro.com.
red-prov-eu.astaro.com. 199 IN A 46.51.176.142
;; Query time: 32 msec
;; SERVER: 217.237.149.205#53(217.237.149.205)
;; WHEN: Thu Aug 03 20:24:12 CEST 2023
;; MSG SIZE rcvd: 107
Telekom DNS answers only if asked from a Telekom IP, it's not public accessible.
We see such glitches often for names that make heavy use of geolocation (most notably office.microsoft.com).
In Europe, I can resolve the name again.
Hope tomorrow the RED's are connected.
Dirk
Systema Gesellschaft für angewandte Datentechnik mbH // Sophos Platinum Partner
Sophos Solution Partner since 2003
If a post solves your question, click the 'Verify Answer' link at this post.
Hello Everyone,
This was identified as a known issue - and is currently resolved as of 15:40 UTC.
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Technical Support, Global Customer Experience
Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
Compare Sophos next-gen Firewall | Fortune Favors the prepared
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Hello Everyone,
This was identified as a known issue - and is currently resolved as of 15:40 UTC.
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Technical Support, Global Customer Experience
Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
Compare Sophos next-gen Firewall | Fortune Favors the prepared
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.