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URGENT...RED won't connect anymore ...is red.astaro.com still the current broker?

dirkkotte

nslookup :

>
> red.astaro.com
Server: dns.google
Address: 8.8.8.8

*** red.astaro.com wurde von dns.google nicht gefunden: Server failed.
>



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Parents
  • 0

    Maybe a temporary glitch.

    E.U. view:

    red.astaro.com is an alias for red.geo.astaro.com.
    red.geo.astaro.com is an alias for red-prov-eu.astaro.com.
    red-prov-eu.astaro.com has address 46.51.176.142

    U.S. view:

    red.astaro.com is an alias for red.geo.astaro.com.
    red.geo.astaro.com is an alias for red-prov-us.astaro.com.
    red-prov-us.astaro.com has address 184.72.39.13

    Google (8.8.8.8) and Cloudflare (1.1.1.1) both give US view when tested, 9.9.9.9 and Telekom (217.237.149.205) E.U view.

Reply
  • 0

    Maybe a temporary glitch.

    E.U. view:

    red.astaro.com is an alias for red.geo.astaro.com.
    red.geo.astaro.com is an alias for red-prov-eu.astaro.com.
    red-prov-eu.astaro.com has address 46.51.176.142

    U.S. view:

    red.astaro.com is an alias for red.geo.astaro.com.
    red.geo.astaro.com is an alias for red-prov-us.astaro.com.
    red-prov-us.astaro.com has address 184.72.39.13

    Google (8.8.8.8) and Cloudflare (1.1.1.1) both give US view when tested, 9.9.9.9 and Telekom (217.237.149.205) E.U view.

Children
  • 0 in reply to Alan Brand

    EU-IP does not resolve over here when using Telekom DNS 217.237.149.205

    EU-IP does resolve, when using MK Netzdienste DNS

    US-IP does resolve when using DSN 1.1.1.1. or DSN 9.9.9.9.

    Seems to be a Telekom problem.

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to PhilippRusch

    ~> dig red.astaro.com @217.237.149.205

    ; <<>> DiG 9.16.42 <<>> red.astaro.com @217.237.149.205
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 34270
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 1

    ;; OPT PSEUDOSECTION:
    ; EDNS: version: 0, flags:; udp: 512
    ;; QUESTION SECTION:
    ;red.astaro.com.                        IN      A

    ;; ANSWER SECTION:
    red.astaro.com.         181     IN      CNAME   red.geo.astaro.com.
    red.geo.astaro.com.     121     IN      CNAME   red-prov-eu.astaro.com.
    red-prov-eu.astaro.com. 199     IN      A       46.51.176.142

    ;; Query time: 32 msec
    ;; SERVER: 217.237.149.205#53(217.237.149.205)
    ;; WHEN: Thu Aug 03 20:24:12 CEST 2023
    ;; MSG SIZE  rcvd: 107

    Telekom DNS answers only if asked from a Telekom IP, it's not public accessible.

    We see such glitches often for names that make heavy use of geolocation (most notably office.microsoft.com).

  • 0 in reply to PhilippRusch

    I'm unable to resolve it here in the U.S. either, using various lookup sites.

    OPNSense 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
    16GB Memory | 500GB SSD HDD | ATT Fiber 1GB
    (Former Sophos UTM Veteran, Former XG Rookie)

  • 0 in reply to Amodin

    In Europe, I can resolve the name again.

    Hope tomorrow the RED's are connected.


    Dirk

    Systema Gesellschaft für angewandte Datentechnik mbH  // Sophos Platinum Partner
    Sophos Solution Partner since 2003
    If a post solves your question, click the 'Verify Answer' link at this post.

  • +1 in reply to dirkkotte

    Hello Everyone,

    This was identified as a known issue - and is currently resolved as of 15:40 UTC.

    Thanks & Regards,
    _______________________________________________________________

    Vivek Jagad | Team Lead, Global Support & Services 

    Log a Support Case | Sophos Service Guide
    Best Practices – Support Case


    Sophos Community | Product Documentation | Sophos Techvids | SMS
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