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Sophos XG appliance orderly shutdown when uninterrupted power supply (UPS) on battery

I searched online but did not find any definitive information. Is it possible to shutdown the device gracefully when UPS is in battery mode? Is this possible? I saw some comments on connecting using USB interface but nothing that will help us setup OR provide instructions on how to setup and test.

Any help would be appreciated

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emmosophos over 4 years ago in reply to Hozi S +2 verified

Hello Hozi, Unfortunately, this is not possible at the moment with the XG. Not sure though, if a Smart-UPS with a network card would work. But since it is not supported at the moment, there is no documentation…

0 emmosophos over 4 years ago

Hello Hozi,

Thank you for contacting the Sophos Community!

I guess you mean get the XG to automatically shut down if the UPS enters in battery mode?

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 Hozi S over 4 years ago

Yes please. The client is experiencing more than usual power outages in that area and I was thinking to XG on UPS to protect it from abrupt shutdowns.
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+1 emmosophos over 4 years ago in reply to Hozi S

Hello Hozi,

Unfortunately, this is not possible at the moment with the XG. Not sure though, if a Smart-UPS with a network card would work. But since it is not supported at the moment, there is no documentation to share, unfortunately.

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 Hozi S over 4 years ago

OK thank you. I will try to see if I can get something out of the UPS.
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+1 BAlfson over 4 years ago in reply to Hozi S

Hey Hozi - your fist post - welcome to the XG Community!

I have long experience with the SG/UTM, but not much with XG. Based on my knowledge of both, I doubt that anything is gained by orderly shutdown of a Sophos firewall.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 Hozi S over 4 years ago in reply to BAlfson

Hello Bob, yeah you are right. We use Sophos for our FW needs but we are no expert. Just wanted to double check before I throw in the towel. Thank you for your response.
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