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Users(Viewer/Admins) cannot see the devices assigned to them

Nigel Quinn

Hi,

In iView, I have created several users with different roles(Viewer/Admins) and assigned devices to them.  When the user logs in they cannot see any of the devices that were assigned to them.

Only the superadmin user account is able to view any of the devices on the iView server(Version SIVOS 03.01.1 100GB), currently we have 106 devices reporting to the iView server.

Has anyone any ideas of what I can do to fix this, or to investigate why the users cannot see the devices?

Best Regards,

 

Nigel



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