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I have a problem with my UTM as it cannot update and I have out of day my patterns.

bkaxe
Astaro 110/120 

Hi all,

I have a problem with my UTM as it cannot update and I have out of day my patterns. 

Firmware version: 9.210-20
Pattern version: 75078


-----------
2015:02:05-21:42:31 axeman auisys[17338]: 2. main:[:P]erform_work:1166() auisys.pl
2015:02:05-21:42:31 axeman auisys[17338]: 3. main::auisys_prepare_and_work:560() auisys.pl
2015:02:05-21:42:31 axeman auisys[17338]: 4. main::top-level:37() auisys.pl
2015:02:05-21:42:31 axeman auisys[17338]: |=========================================================================
2015:02:05-21:42:31 axeman auisys[17338]: id="371O" severity="error" sys="system" sub="up2date" name="Fatal: Up2Date package installation failed: An error occured during the RPM pre-installation test (1)" status="failed" action="install" code="1" package="aptp"
2015:02:05-21:42:31 axeman auisys[17338]:
2015:02:05-21:42:31 axeman auisys[17338]: 1. main::alf:75() auisys.pl
2015:02:05-21:42:31 axeman auisys[17338]: 2. main:[:P]erform_work:1212() auisys.pl
2015:02:05-21:42:31 axeman auisys[17338]: 3. main::auisys_prepare_and_work:560() auisys.pl
2015:02:05-21:42:31 axeman auisys[17338]: 4. main::top-level:37() auisys.pl
----------------------------------------------------------------------------
Regards,
Costa


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Parents
  • 0
    thank you all! Finally it worked.

    Wingman suggested me to change the version of astaro by editing  /etc/version. 
    -------
    axeman:/var/up2date/sys # more /etc/version
    axeman:/var/up2date/sys # vi /etc/version
    axeman:/var/up2date/sys # more /etc/version
    --------
    Later on I tried the solution of Jamie Hope

    https://www.sophos.com/support/knowledgebase/121765.aspx


    1.Log into the WebAdmin of your UTM and temporarily disable automatic updating 
    2.Log into the UTM shell of the UTM and escalate your user rights to root
    3.Using the following commands remove the redundant packages from these locations. # rm /var/up2date/sys-install/*
    # rm /var/up2date/sys/*
    # rm /var/up2date/.queue/*

    4.Change your location to the /var/up2date/sys location # cd /var/up2date/sys

    5.Download the correct update file available from the download server. The example below works for 9.210 to 9.304 
    # wget http://download.astaro.com/UTM/v9/up2-sys-9.210020-304009.tgz.gpg


    6.Run the installation using the command: # auisys.plx

    7.Re-enable automatic updating on the UTM
    https://community.sophos.com/products/unified-threat-management/astaroorg/f/52/t/29756
    ----------------------
    And finally I updated the version  9.304009.
Reply
  • 0
    thank you all! Finally it worked.

    Wingman suggested me to change the version of astaro by editing  /etc/version. 
    -------
    axeman:/var/up2date/sys # more /etc/version
    axeman:/var/up2date/sys # vi /etc/version
    axeman:/var/up2date/sys # more /etc/version
    --------
    Later on I tried the solution of Jamie Hope

    https://www.sophos.com/support/knowledgebase/121765.aspx


    1.Log into the WebAdmin of your UTM and temporarily disable automatic updating 
    2.Log into the UTM shell of the UTM and escalate your user rights to root
    3.Using the following commands remove the redundant packages from these locations. # rm /var/up2date/sys-install/*
    # rm /var/up2date/sys/*
    # rm /var/up2date/.queue/*

    4.Change your location to the /var/up2date/sys location # cd /var/up2date/sys

    5.Download the correct update file available from the download server. The example below works for 9.210 to 9.304 
    # wget http://download.astaro.com/UTM/v9/up2-sys-9.210020-304009.tgz.gpg


    6.Run the installation using the command: # auisys.plx

    7.Re-enable automatic updating on the UTM
    https://community.sophos.com/products/unified-threat-management/astaroorg/f/52/t/29756
    ----------------------
    And finally I updated the version  9.304009.
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